Topic : iPhone 3.0 Passcode Lock Immediately

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            Replies : 29 - Pages : 2 [ 1 2 | Next ] - Last Post : Sep 11, 2009 8:49 AM by: gmatid
URFIR3D

Posts: 29
From: USA
Registered: Dec 28, 2007
iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 2:44 PM
 

I have my iPhone connected to an Exchange server. On the 2.x software I was required to set a passcode that would lock the phone periodically, this was not a problem since I set it to require the password once every hour.

I upgraded to 3.0, but now that option is gone. I only the "Immediately" option for the passcode lock. So every time I lock my phone, and try to turn it on again, I must punch in my Pin.

Any ideas? Anyone else connected to an Exchange server with or w/o this issue?

Is this something that happened just from 3.0, or is it a combination of 3.0 and an Exchange server setting?

MacBook Pro   Mac OS X (10.5.5)    
Charles Barbe

Posts: 15
Registered: Apr 24, 2005
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:07 PM   in response to: URFIR3D
 

I'm having the same issue with the 3.0 software and exchange. It's really annoying!! Just like you, I used to have it set to lock every hour and now my only choice is immediately.

Original iPhone   iPhone OS 3.0    
John Pettit


Posts: 93
Registered: Jan 11, 2006
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:08 PM   in response to: URFIR3D
Solved

I have the exact same issue. I have heard that this is a potential fix for it (but haven't tried it yet):

1. Delete the Exchange email account setup in Mail Settings
2. Passcode options come back
3. Reset to a higher value
4. Add back the Exchange Mail account

John

MacBook   Mac OS X (10.5.7)    
Charles Barbe

Posts: 15
Registered: Apr 24, 2005
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:22 PM   in response to: John Pettit
 

John, thanks for the work around. It worked perfectly!

Powerbook G4   Mac OS X (10.4.2)    
John Pettit


Posts: 93
Registered: Jan 11, 2006
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:33 PM   in response to: Charles Barbe
 

You're welcome! It's all fixed for me too. :)

MacBook   Mac OS X (10.5.7)    
URFIR3D

Posts: 29
From: USA
Registered: Dec 28, 2007
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:37 PM   in response to: John Pettit
 

Awesome, thanks John.

That was next on my ToDo, but didn't want to do it if I didn't have to.

MacBook Pro   Mac OS X (10.5.5)    
baikal

Posts: 1
From: NY
Registered: Jun 17, 2009
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:41 PM   in response to: Charles Barbe
 

John,

Thank you for the tip. It worked perfectly.

iPhone 3G   iPhone OS 3.0  
URFIR3D

Posts: 29
From: USA
Registered: Dec 28, 2007
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 6:58 PM   in response to: John Pettit
 

Hmmm that's odd... I removed the Exchange account from the iPhone, but it won't let me re-add it even with the same settings....

MacBook Pro   Mac OS X (10.5.7)    
John Pettit


Posts: 93
Registered: Jan 11, 2006
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 7:10 PM   in response to: URFIR3D
 

i had the same issue once before (many months ago). i believe i simply removed the account, rebooted the phone, and then it allowed me to add it.

MacBook   Mac OS X (10.5.7)    
URFIR3D

Posts: 29
From: USA
Registered: Dec 28, 2007
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 7:19 PM   in response to: John Pettit
 

Sigh...
My company is JUST upgraded from Exchange 2003 to 2007 2 days ago, I'm worried they screwed up one of the discovery settings, so I can't attach to them by setting it up again...

I might have to resort to restoring from the backup. I wish the iPhone would just let you put in the server settings manually, instead of trying to "verify" or detect things.

--

Just stuck at "Verifying Exchange Account Information" and won't get to the screen where I can type in the server address.

Message was edited by: URFIR3D

MacBook Pro   Mac OS X (10.5.5)    
URFIR3D

Posts: 29
From: USA
Registered: Dec 28, 2007
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 17, 2009 7:47 PM   in response to: John Pettit
 

Aha! I fixed it.. and I found another solution for the problem.

I restored to my backup, and instead of removing the Exchange profile, I simply disabled all three (Mail,Contact,Calendar) syncing. I deactivated the passcode, and then went back and re-enabled them.

Works fine.

In summary, you don't need to DELETE the entire exchange profile. Simply disable it completely, then re-enable it.

MacBook Pro   Mac OS X (10.5.5)    
moonmonkey68

Posts: 1
From: UK
Registered: Jun 18, 2009
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 18, 2009 3:31 AM   in response to: URFIR3D
 

As soon as the device got a policy refresh from Exchange it put the other options back. I reduced the refresh interval in Exchange from 24 hours to 1 hour and that did the trick.

Apple   iPhone OS 3.0  
John Kitchen

Posts: 10
From: Massachusetts
Registered: May 28, 2009
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 18, 2009 4:56 AM   in response to: URFIR3D
 

Disabling Mail, Contact, Calendar as URFIR3D suggested worked for me. Thank you SO much!

MacBook Pro   Mac OS X (10.5.7)   15" early 2009  
lezardm

Posts: 3
From: France
Registered: Jun 18, 2009
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 18, 2009 5:01 AM   in response to: URFIR3D
 

Just disabled the push and got the passcode options back. Enabled the push back and worked as it used to!!

  iPhone OS 3.0    
ScottGA

Posts: 3
From: Ponte Vedra Beach, FL
Registered: Aug 12, 2005
Re: iPhone 3.0 Passcode Lock Immediately
Posted: Jun 18, 2009 8:05 AM   in response to: URFIR3D
 

Worked great and no delete! Thanks!!

iPhone 3G   iPhone OS 3.0