Topic : Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!

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stevecameron

Posts: 6
From: London
Registered: Jun 18, 2009
Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 11:18 AM
 

Just upgraded my Apple iPhone to Version 3.0 software.

The upgrade went smoothly - but there are serious concerns about the Auto-Lock functionality.

I have my contacts, calendar and mail synchronised with a corporate database, although the phone is my personal phone, I am not tied to corporate policy.

However, the Auto-Lock functionality has been seriously restricted to anything from 1-5 minutes, instead of previously up to 1 hour. (If you do not synchronise with Exchange - then the maximum used to be Never - although not sure what that maximum is now).

What is the point of the five differences between 1 and 5 minutes? I doubt anybody can realistically see any difference between any of them. What Apple should do very quickly is get this right: 1 minute, 5 minutes, 15 minutes, 1 hour.

What is more of a bug is the fact that when you switch off the phone (not shutdown - just the top power button), and you power up almost immediately - as I do quite often: you will be asked for your password EVERY time regardless of this Auto-Lock functionality. It seems the Passcode Lock function only allows a choice of Immediately. That is madness!

I better get a bug-fix quick - or frankly I might as well throw the iPhone away - or downgrade. Because now it is completely useless and impossible to use if I have to put my Passcode in every time I use the phone.

What madness!

And what madness that they do not extend the camera function in the Version 3.0 upgrade to include the video functionality of the 3GS. The hardware is the same (albeit with lower resolution). We know there are lots of jail-break applications that do this. Apple are just forcing people to upgrade their phones to get this functionality - which they already should have had in the first place.

I am frankly astonished at the tactic. If we get an upgrade, how about giving us an upgrade with the hardware that we have bought?

iPhone 3G   iPhone OS 3.0    
fjfjfjfjfjfjdks...

Posts: 50
From: Texas
Registered: Feb 18, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 11:38 AM   in response to: stevecameron
 

Do you have the phone set up with an Exchange account?

   
w7ox


Posts: 3,047
From: L.A. area
Registered: Jul 13, 2006
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:07 PM   in response to: stevecameron
 

stevecameron wrote:
our.

What is more of a bug is the fact that when you switch off the phone (not shutdown - just the top power button), and you power up almost immediately - as I do quite often: you will be asked for your password EVERY time regardless of this Auto-Lock functionality. It seems the Passcode Lock function only allows a choice of Immediately. That is madness!

Uhh .. no problem here, but I've never used Passcode Lock. Do you really need it in your situation? I assume it's in case you leave you phone laying around and someone else tries to use it?

Phil

MacBook Al 2.4   Mac OS X (10.5.7)   Dell WinXP Desktop ; Original iPhone w/3.0  
cadpi

Posts: 42
Registered: Jun 19, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:17 PM   in response to: stevecameron
 

I agree with the poster of this message. I work in a corporate environment also and I look at my email almost 5 times per hour. Sometimes I need the machine to stay on. Autolocking after 5 minutes is crazy. I have always set this 15 minutes. This is an obvious oversight that I hope will be corrected very soon.

Does anyone know if it autolocks while watching a movie?

By the way, how do you downgrade?

iPhone 3G   iPhone OS 3.0    
stevecameron

Posts: 6
From: London
Registered: Jun 18, 2009
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:22 PM   in response to: fjfjfjfjfjfjdks...
 

You may note if you read the above email that I mention that I have an Exchange email set up for all mail, contacts and calendar.

iPhone forces you to have a passcode if you have such a link. And quite right. And you cannot switch it off unless you disable Exchange server or other mail server operation. Which kind of defeats the point.

However, you cannot change the timeout for such passcode locks. It will always ask you. The auto-lock process takes care of whether you leave the iPhone around - and makes sure that the phone needs a password if left around. But to make it force you to re-enter the passcode every time is mad....

... and frankly any corporate wondering whether to use iPhones should now seriously re-consider. DO NOT UPGRADE. I don't see passwords entered for a bluetooth every time you switch out of standby.

This means I have to leave my iPhone on - which just further drains the battery - so not quite a good idea guys....

Mac and PC   iPhone OS 3.0    
tokatta


Posts: 1,293
From: overhead
Registered: Aug 8, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:27 PM   in response to: stevecameron
 

I have Exchange set up with my corporate network and I can set passcode lock to whatever i want or turn it off. I am on Exchange 2007.

I think your Exchange server is enforcing some kind of policy. Could it be something on the server side? If it were the iPhone then everyone would have a problem.

I don't think corps thinking of iPhones should reconsider as 20 of us, at my company, using them are problem free on 3.0.

HAL   Other OS   The size of a spaceship  
stevecameron

Posts: 6
From: London
Registered: Jun 18, 2009
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:27 PM   in response to: w7ox
 

Can't disable it I'm afraid - once you have Exchange or any corporate email - you are forced to re-enter your passcode. Just try it - and you will see how it makes your life a madness!

You know - why disable a phone just because you are using a corporate mail database? Why not simply ask for unlock code within the Email application - that basically ensures the safety of the corporate link? I already have to do this for my eWallet!

The auto-lock function is to cater for when you leave it alone.

Mac and PC   iPhone OS 3.0    
fjfjfjfjfjfjdks...

Posts: 50
From: Texas
Registered: Feb 18, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:29 PM   in response to: stevecameron
 

Ask your corporate IT folks and corporate security folks what they think of the feature. They set it up. That particular setting is done server side. See page 31.

http://manuals.info.apple.com/en_US/Enterprise_Deployment_Guide.pdf

Lots of stuff   Mac OS X (10.5.7)  
stevecameron

Posts: 6
From: London
Registered: Jun 18, 2009
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:43 PM   in response to: tokatta
 

Nothings changed on my Exchange ActiveSync settings nor at my Server. There was no restriction before I did my upgrade today to V3.0....

I had no problem before today - but it was the iPhone settings that means you cannot turn off Passcode - not something that you change in Exchange.

Like a good IT person - you learn when doing interim upgrades - to only change one thing at a time. And that is what I have done. I have just changed the iPhone through upgrade.

I log into a webmail server to do my Exchange work - so it is pretty simple stuff with SSL added in. Nothing special. As long as you remain logged in you can continue. They key here is that iPhone is deliberately forcing a logout of your mail when it powers down. This is not what you need. You need to know that you can have an interrupted connection but have the session remain open for the time defined by this passcode lock parameter. That is all on iPhones side.

If I wanted to access the account normally I would use MS Outlook Web Access through webmail.xxxxx.com on my corporate server.

Simple but certainly nothing to do with my Exchange settings.

So how do you do it then? Show me your Passcode Lock screen in V3.0? The software has only been out for 24 hours.... I await further chagrin....

Mac and PC   iPhone OS 3.0    
_rds

Posts: 8
Registered: Jun 17, 2009
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:51 PM   in response to: stevecameron
 

I might be missing something here, but mine is working fine after the upgrade. Immediately is one of the options in the GENERAL > PASSCODE LOCK > REQUIRE PASSCODE settings. Have you looked there & made sure it is not set on Immediate?

     
cadpi

Posts: 42
Registered: Jun 19, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 12:57 PM   in response to: _rds
 

Maybe Steve and I are missing something here, but It's AutoLock>1,2,3,4,5 minutes. If you press Passcode Lock > Takes you to the log in combo > Only choice is Immediately!

Thsi is an obvious Software error. This is not Server side shenanigans. I have Exchange only for email and I have my regular email accounts and non-corporate calendar. This is a 3.0 issue.

  iPhone OS 3.0    
EllsbirdAgain

Posts: 77
From: Orlando
Registered: Jul 8, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 1:01 PM   in response to: stevecameron
 

I have to chime in too. I am on Exchange server and I am not "required" to have a passcode. I did just create one figuring it was smart to do so and I have the option of 1, 5, 15 mins and 1 and 4 hours. Not sure what the variable is as I heard someone else complain of the same problem. FYI, I am on 1st gen 16gb phone.

  Windows XP Pro  
EllsbirdAgain

Posts: 77
From: Orlando
Registered: Jul 8, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 1:03 PM   in response to: cadpi
 

Oh right. Autolock yes, but that's different that passcode lock. My phone autolocks in 5 mins. If it's less than the 1 hour I have for my passcode lock, I just have to slide the bar to open the phone. If it's >1hr, I have to enter the passcode.

  Windows XP Pro  
_rds

Posts: 8
Registered: Jun 17, 2009
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 1:11 PM   in response to: cadpi
 

I have:

Immediately
After 1 minute
After 5 minutes
After 15 minutes
After 1 hour

I am on 3.0 OS on a 3G phone.

     
cadpi

Posts: 42
Registered: Jun 19, 2008
Re: Passcode Lock Can Only Be Set To Immediately - Now Unusable iPhone!
Posted: Jun 18, 2009 1:32 PM   in response to: _rds
 

That's really weird. On passcode lock I only have "Immediately."
Are there two versions of 3.0 on different servers? I wonder
whether those of us having issues with the Passcode are also
having problems with iTunes recognizing the iPhone?

OSX TIGER/Iphone 3G   iPhone OS 3.0