Topic : Spinning wheel of death .. how many?

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ravenx2012

Posts: 10
Registered: Aug 29, 2009
Spinning wheel of death .. how many?
Posted: Aug 29, 2009 9:53 PM
 

Sooo many on so many different Macs seem to be getting the Spinning wheel of death from snow leapord. I zapped the pram and at least get the little startup ding now .. but still nothing else. Seriously .. How can so many people have their Macs bricked by this payed for" service pack?

I'll keep reading and trying press this hold that .. put your tongue here posts and try to fix this .. but its horrifying to think a 29.99 package can makeyour two month old laptop a brick.

  Mac OS X (10.6)  
baltwo


Posts: 25,106
From: San Diego, CA
Registered: May 8, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 29, 2009 10:58 PM   in response to: ravenx2012
 

Simply restore your bootable backup/clone or Time Machine clone to the state it was before upgrading and ignore the upgrade.

24" iMac 2.8 Core 2 Ext 4 GB RAM/G4 450 MP Gigabit 1.5 GB RAM   Mac OS X (10.6)   (G4 w/10.5.8/10.4.11/9.2.2)  
ravenx2012

Posts: 10
Registered: Aug 29, 2009
Re: Spinning wheel of death .. how many?
Posted: Aug 29, 2009 11:24 PM   in response to: baltwo
 

only bought the computer two months ago. Have not invested in time machine stuff. Sorta standard on a pc. I cannot access anything .. safemode boot utilities nothing .. despite pressing command s .. d shift . and zapping pram or something like that ... thanks for suggestion .. but .. unfortunetly didn't pay more money than the overpriced laptop to begin with. Don't get me wrong .. loved the multitouch laptop and speed of the macbook. Impressed as I am a pc user... but this seriously bricked the laptop.

  Mac OS X (10.6)  
baltwo


Posts: 25,106
From: San Diego, CA
Registered: May 8, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 29, 2009 11:39 PM   in response to: ravenx2012
 

Boot with your original install/restore disks and run AHT from there.

24" iMac 2.8 Core 2 Ext 4 GB RAM/G4 450 MP Gigabit 1.5 GB RAM   Mac OS X (10.6)   (G4 w/10.5.8/10.4.11/9.2.2)  
necronym


Posts: 1,044
From: U.K
Registered: Feb 19, 2006
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 1:06 AM   in response to: ravenx2012
 

I've installed Snow Leopard on 7 different machines from 4 different source disks (1 Family Pack, 1 Single User Pack and 2 Up-To-Date Upgrade disks from Apple) without issue.

No bricking (ooer) every machine just runs better than before

MacPro 2.26GHz Octo, 12GBRAM, HD4870, Eizo CG220, 24"LED Cinema, MBP 2.53Ghz,   Mac OS X (10.5.8)   Mac Mini, MB Air, iPhone 3GS  
James Shepard

Posts: 12
Registered: Jul 26, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 4:37 AM   in response to: necronym
 

It's bricked my iMac 24" at the spinning wheel of death...

Worked fine on my old Core Duo 2.0Ghz MBP mind... ***** of the old APE thingy all over again..

     
Chet Wyman

Posts: 6
Registered: Oct 31, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 4:56 AM   in response to: ravenx2012
 

i upgraded my macbook pro to snow leopard and it went flawlessly. Took my family pack disk up to the kids imac 24 and put the disc in and went to the orioles game. Now I come home to the spinning wheel of death (this is why I left windows - blue screen of death). I am really going to hate going back to the original boot disc (kids will be very upset) Any one having success getting past this issue

PC   Mac OS X (10.6)  
R C-R


Posts: 10,337
From: North Texas, USA
Registered: Jul 14, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 5:24 AM   in response to: ravenx2012
 

ravenx2012 wrote:
... but its horrifying to think a 29.99 package can makeyour two month old laptop a brick.

It is just about impossible for anything besides a failed attempt to update the firmware or physical abuse to "brick" your Mac, at least if you mean by that putting it into a non-functional state you can't recover from without help from Apple.

Since Snow Leopard does not do a firmware update, it can't do this. What it can do, & do very well, is to expose a preexisting problem you weren't aware of. Typically, it is a hardware problem (especially marginal third party memory added to the Mac) or corruption of the file system on the hard drive, which basically causes the new OS not to be written to the drive correctly. This is why "sooo many on so many different Macs" have problems with any upgrade or update -- it isn't actually a large percentage of users or through any fault of the software; it just seems like it because users with problems post about them & many assume (incorrectly) that "after" means "because of."

If your Mac is only two months old, take it to an Apple Store or call Applecare & they will provide expert help to you for free. If not, or you want to do it yourself, start by running the Apple Hardware Test in extended mode to see if you have a hardware issue. Boot from your gray system disc or the new SL one, & run Disk Utility's "Repair Disk" step. Report what you find here & we can probably tell you what (if anything) you need to do next.

iMac 2008 24"/3.06 GHz; White MacBook/2.4 GHz; iMac G5 17" ALS/2.0 GHz   Mac OS X (10.5.8)   Kensington Trackball; Airport Extreme 802.11n; assorted iPods and older Macs  
hardyjc

Posts: 16
From: Houston, TX
Registered: Jun 1, 2009
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 5:41 AM   in response to: ravenx2012
 

Hi Raven,

I had the same issue. Luckily I found a gentleman that had posted on his blog and talked with Apple. Apparently if you just stick to your guns and keep redoing the install you may get lucky and have it work. It took me 3 tries. My issue was the keyboard and mouse drivers. The answer for me was just to keep reinstalling SL until everything worked.

  Mac OS X (10.6)    
Chet Wyman

Posts: 6
Registered: Oct 31, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 5:51 AM   in response to: Chet Wyman
 

I am replying to myself to update. First snow leopard disc is still in drive (how to get out when won't boot?). I tried command S and it starts to boot in safe mode and then sticks. CD spins then stops. I am sure I can solve this if I can get past this step?

Anyone have any success herel

iMAC   Mac OS X (10.6)  
Daniel Marr


Posts: 315
Registered: May 2, 2005
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 6:07 AM   in response to: ravenx2012
 

Not on any of my 5 Macs at home.

However, just came back from a colleague and had to open his Mac on Target mode.

There it was. Two copies of OS on his Mac. "Well YOU always told me to backup!"

Simply removed the copy. Reinstalled Snow Leopard and everything is fine now.

  Mac OS X (10.6)    
ravenx2012

Posts: 10
Registered: Aug 29, 2009
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 6:08 AM   in response to: Chet Wyman
 

I have tried users comments on rebooting into this mode or that while holding down various keys .. zapping pram at least got it to make a sound when it boots, but so far I can't get back to a stage where I have access to the hard drive. I have been building my personal PCs and a couple for others for about 18 years. If I can get access to that hard drive or get it to boot the original OS disk I wouldn't be stressing as mucch.

So all that being said .. tell me about this AHT mode. How do I get into that?

on a side note. The aluminum macbook is as it was porchased out the door. No upgrades or modifications.

  Mac OS X (10.6)  
L&C_2003

Posts: 51
Registered: May 2, 2006
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 6:12 AM   in response to: necronym
 

Did it take a long time for the machines to run smoothly... e.g. was there a lot of indexing and reconfiguring that was happening in the background, but, once done, it was running smoothly?

2.66Ghz Core 2 Duo, 4GB SDRAM   Mac OS X (10.4.7)    
L&C_2003

Posts: 51
Registered: May 2, 2006
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 6:13 AM   in response to: Daniel Marr
 

How do you check if there are 2 copies of the OS installed / running?

2.66Ghz Core 2 Duo, 4GB SDRAM   Mac OS X (10.4.7)    
Chris Noble


Posts: 248
From: London
Registered: Aug 12, 2003
Re: Spinning wheel of death .. how many?
Posted: Aug 30, 2009 6:23 AM   in response to: Chet Wyman
 

The standard way to eject a CD/DVD on start-up is to hold down the mouse button on boot. You'll need a wired mouse.

2GHz Core 2 Duo iMac   Mac OS X (10.5.2)