Topic : iTunes 9 on Windows 7 x64 Has Problems with iPhone

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plus613

Posts: 23
From: Melbourne, Australia
Registered: Oct 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 6, 2009 3:43 PM   in response to: 32bitpixel
 

I can confirm the new BIOS update for my Gigabyte GA-P55-UD4P (version F4v) HAS worked!

I plugged in my iphone, it pops up asking me what I want to do with my device (view pictures etc) - open itunes, voila! It's there, perfect.

So to me this seems like it's a BIOS issue, or at least a P55 chipset issue that can be worked around via BIOS.

Good work Gigabyte, thank you for taking the issue seriously.

PC    
32bitpixel

Posts: 5
From: Metro
Registered: Nov 4, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 6, 2009 6:10 PM   in response to: plus613
 

Happy to report Gigabyte UD3R updated to f3n BIOS totally resolved my issue. This thing rocks now!

Kudos to Gigabyte!

Core i7-860 P55     Gigabyte UD3R - 4GB RAM  
rickgsoldo

Posts: 4
From: Kentucky USA
Registered: Oct 14, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 6, 2009 9:24 PM   in response to: 32bitpixel
 

I also am now solved with the new Gigabyte bios update.

I did have to uninstall and reinstall all the Apple programs for it to rediscover, but no problems after that.

Syncing again.

  iPhone OS 3.1.2    
simmotech

Posts: 4
From: UK
Registered: Oct 15, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 3:45 AM   in response to: MrBahr
 

Gigabyte BIOS update worked for me too!

Cheers
Simon

Intel P55   Other OS  
jump4cover

Posts: 1
From: Michigan
Registered: Nov 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 7:23 AM   in response to: MrBahr
 

I have a Gigagyte P55-UD3R with an i5-750. I'm running Windows 7 64bit. I do NOT have the problem everyone else is having. However, I have noticed that some of my Apple iphone cables will cause my sync to fail while others work fine. These are genuine apple cables too. These are cables that previously worked fine with an older combination of Windows 7 RC and an old iPhone software build (pre 3.1).

Gigabyte P55-UD3R i5-750   Other OS   Windows 7 64bit Retail
mrclark2

Posts: 2
From: Los Angeles
Registered: Nov 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 3:28 PM   in response to: jump4cover
 

Where are you all finding this bios update? The file that I downloaded from
http://www.gigabyte.com.tw/Support/Motherboard/BIOS_DownloadFile.aspx?FileType=BIOS&FileID=15202
tells me that it wont run under the 64 bit version of windows 7. I have a gigabyte p55m ud4 motherboard and I'm having the problem described in the original post. If someone could give me a link or email me the file that would be greatly appreciated. Thanks.

home built   Other OS  
smcdermot

Posts: 3
Registered: Nov 6, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 4:11 PM   in response to: mrclark2
 

That's the correct file but you don't run it under Windows. You need to put it on a CD or USB key and reboot the computer, going into the QFlash utility at bootup to update the BIOS.

Instructions are here: http://forums.tweaktown.com/f69/bios-flashing-how-qflash-guide-27576/

     
plus613

Posts: 23
From: Melbourne, Australia
Registered: Oct 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 4:16 PM   in response to: smcdermot
 

Or even easier, download @bios from the gigabyte website at http://www.gigabyte.com.tw/Support/Motherboard/Utility_DownloadFile.aspx?FileType=Utility&FileID=52 and tell it to update your PC via the internet.

You can also point it to the file you've downloaded and extracted.

PC    
JeremyOC

Posts: 1
From: Washington
Registered: Nov 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 5:31 PM   in response to: MrBahr
 

The Vista Compatibility fix worked for me, although it seemed to sink very slowly. I do not know what the issue is because I was running Windows 7 RC with old setup and had no problems and then I upgraded to Windows 7 Ultimate on my old setup with no problems. I then upgraded to the p7p55d pro and the i5, all the sudden my itouch won't work. And mine wouldn't work at all. I would hook it up and itunes would give me an error saying it couldn't eve read it. I put it in Vista SP2 compatibility and bam! Recognized it and synced with no problems.

ASUS p7p55d pro, i5 750 200x16 3.4 ghz, 2x2gb 1600 mhz ram 8-8-8-16   Other OS   Windows 7 Ultimate  
ottawaguy0480

Posts: 1
From: Canada
Registered: Nov 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 7, 2009 7:47 PM   in response to: JeremyOC
 

For my ASUS P7P55D I did the following:

Updated the bios from Asus's website (Make sure you do it from a fat32 or fat type storage space or the update utility won't work, windows 7, or vista can make a partition to do this for you)
Downloaded the latest intel chipset driver

Fixed.

PC   Other OS    
Dr.Jazz

Posts: 2
From: Halifax, NS
Registered: Oct 29, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 8, 2009 10:14 AM   in response to: ottawaguy0480
 

Latest BIOS update (1006) for my Asus Maximus III Formula also fixed the problem for me. My iPhone has sync'd several times now without any issues on Windows 7 64-bit.

i7 860   Other OS   Windows 7 64-bit  
Syphon_Hawk

Posts: 2
Registered: Aug 11, 2008
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 10, 2009 12:16 AM   in response to: MrBahr
 

I know this may seem like a noob question but is there an easy way to find out what type motherboard one has? I recently bought a Dell Studio 1557:

Windows 7 64-bit
Intel Core i7 Q 720 @ 1.60Ghz
4GB Ram

Any help toward finding out if I have Gigabyte, Asus, or MSI motherboard would be greatly appreciated.

almost forgot, my problem is that my iPhone 3G wants to set up as a new phone after connecting to itunes, but I can successfully sync music and apps not photos. I also get many error messages common to the ones in this thread.

  Windows XP    
plus613

Posts: 23
From: Melbourne, Australia
Registered: Oct 7, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 10, 2009 1:14 AM   in response to: Syphon_Hawk
 

The manufacturer for your purposes is Dell, you need to get the BIOS from their support site.

You can download it (+ installation instructions) from here: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R243027&SystemID=STUDIO1557&servicetag=&os=W764&osl=en&deviceid=19287&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=1&typeid=-1&dateid=-1&formatid=-1&fileid=351569

Note though that it hasn't been updated since early October and if these issues are something that Gigabyte, ASUS etc have resolved, I wouldn't hold your breath for anything coming from Dell to fix anything.

An early October BIOS I will guarantee won't fix your problems. I'd suggest you contact Dell support, and then expect the answer that they can't help with iTunes issues, and to contact Apple - which maybe you should do first.

PC      
nvidamour

Posts: 15
Registered: Nov 10, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 10, 2009 2:16 AM   in response to: Syphon_Hawk
 

I've got exactly the same laptop and had the same issues as yourself.

I'd initially tried to get mine working but ran into many different errors so did a restore of the OS to clear everything.

To get mine working i first plugged in my iphone without itunes installed and it detected and installed the device and device manager showed up as apple mobile device. I then installed itunes without the phone plugged in and then when i plugged it in, the device installed again but showed up under USB devices.

When trying to sync though problems starting happening in that applications would be removed and podcasts and photo's would not sync with errors saying that it could not find a folder or file. Music would sync ok.

After looking on the disk at the folder structure it seems that for some strange reason, podcasts are now saved into the itunes media folder rather than a podcasts folder under itunes music which is had been on my other windows 7 PC. I deleted the podcasts folder in itunes music and then re downloaded the ones i wanted and this solved that issues.

For photo's i had to delete the ipod photo cache in the My photo's folder and this seemed to resolve that issue.

Applications also now seems to be included under itunes media rather than a applications folder under itunes music.

Everything now seems to be syncing perfectly fine without the need for a bios update.

hope this information helps you out or if you need more clarification let me know.

   
miomobeach

Posts: 7
Registered: Oct 19, 2009
Re: iTunes 9 on Windows 7 x64 Has Problems with iPhone
Posted: Nov 10, 2009 6:10 AM   in response to: nvidamour
 

Hi you all,

BIOS update has solved the issue. I'm now running version 4o for Gigabyte's P55-UD3.

Thanks for the response (but not for the hard times!) ;)

Message was edited by: miomobeach