Topic : ipod touch not recognised in windows or itnes since updating to itunes9

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            Replies : 3 - Pages : 1 - Last Post : Nov 11, 2009 9:51 AM by: moenga
suewanh

Posts: 1
From: UK
Registered: Nov 10, 2009
ipod touch not recognised in windows or itnes since updating to itunes9
Posted: Nov 10, 2009 12:12 PM
 

Hi all,

I upgraded to itunes9 and now my ipod touch (2nd gen 16gb) is not recognised in either windows or itunes.
The ipod still charges via the USB lead so presmably there is nothing wrong there
So far I have tried the following

Uninstalled all itunes, apple stuff, bonjour etc
reinstalled

still same issue.. stopped and restarted apple mobile.. repaired apple mobile.. etc etc
rebooted a zillion times and spent the last 36 hours tearing my hair out all to no avail, its still not recognised.
At one stage i had a "device found" message, swiftly followed by a "device has malfunctioned" error message and back to square one again.

It's my understandin that I can't ring apple (unless I pay) as I have had the ipod since Jan 2009 so if anyone here could help or has any suggestions I wold really appreciate it.

In the device manager there is nothing ipod related in the Universal Serial Bus section or anwhere else in there, have tried it in every USB port.. it charges from them all.. but nothing else. I'm so frustrated :(

Sue.

I Pod Touch     2nd Gen 16GB
IMMusicMaker

Posts: 1
From: United States
Registered: Nov 10, 2009
Re: ipod touch not recognised in windows or itnes since updating to itunes9
Posted: Nov 10, 2009 4:35 PM   in response to: suewanh
 

I am having the same problem. I have two computers with ITunes 9 on and both are not recognizing my ipod since I updated to ITunes 9 and Updated my softwear on my IPod Touch within ITunes. My IPod is of no use nor is ITunes if I can not use both.

Dell XPS   Windows Vista    
abbypeng

Posts: 4
From: Beijing
Registered: Nov 5, 2009
Re: ipod touch not recognised in windows or itnes since updating to itunes9
Posted: Nov 11, 2009 1:28 AM   in response to: suewanh
 

I had the same problem last last week. I finally had to turn to some ipod touch transfer to transfer all my iPod files onto the library. Altough the itunes 9 can't recognised my iPod on the windows but now i can use the software to transfer files between my ipod touch and itunes. it seems work great.
Is your computer basing on Vista? If it's you better view this website to check out why they're not working: http://www.ipodtocomputertransfers.com/how-do-i-transfer-music-from-ipod-to-computer-vista.html

  Windows XP    
moenga

Posts: 17
From: Portugal
Registered: Nov 11, 2009
Re: ipod touch not recognised in windows or itnes since updating to itunes9
Posted: Nov 11, 2009 9:51 AM   in response to: suewanh
 

This is happening to me also. After installing Windows 7-64, the sync with my Ipod freezes after a couple of songs transfers. Tried everything imaginable: Itunes reinstall, execute with compability to VIsta, energy safe mode off to USB ports/hubs, cable change, restore Ipod. I have a Acer Aspire M3641, lastest ITunes version, latest software on Ipod. Please Microsoft, Apple, Intel, whoever, WAKE UP Code 0xE8000065

Acer Aspire M3641   iPhone OS 3.1.2   Windows 7 64