Topic : Tearing and flickering, etc of display in some aapliations even the Finder

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moonterwisscha

Posts: 17
Registered: Jan 31, 2006
Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Jan 31, 2006 5:16 PM
 

Hi,

Received the iMac today and I think the video card has gone bonkers.

The situation is most appearant in FrontRow. When you navigate thru Frontrow the "black" screens get teared severely. Any video watched with FrontRow has almost constant horizontal lines(tears) running thru it. Also the white text gets duplicated and mirrored while it flickers. Watching a DVD thru Frontrow gives the same problem. But when watching with DVDplayer, there is no problem. Also Alt-Tabing thru different applications causes those tears to display again. It's such a same as it renders Frontrow useless.

Are there more people experiencing the same?

A funny thing: System profiler says I have 256MB vram (as it should be), but Apple Hardware Test, says I have only 128! Could perhaps be that AHW is not functioning correctly with the x1600 or there is something wrong with my video ram.

****!

iMac Intel Core Duo 2.0/2GB/256MB vram   Mac OS X (10.4.4)  

   
The Ancients


Posts: 1,305
From: Auckland, New Zealand
Registered: Jul 20, 2002
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Jan 31, 2006 6:44 PM   in response to: moonterwisscha
Helpful

The evidence almost certainly points to a hardware issue. Time to call Apple and have someone take a look at (or replace) your machine.

..k

iMac G5   Mac OS X (10.4.4)   Lots of shiny toys!
ubermac

Posts: 1
Registered: Feb 1, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 6:47 AM   in response to: moonterwisscha
 

I'm having exactly the same problems :( How are you getting on?

I'm trying a reinstall at the moment.

intel iMac 20"   Mac OS X (10.4.4)   256Mb GFX, 1Gb RAM
moonterwisscha

Posts: 17
Registered: Jan 31, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 6:58 AM   in response to: ubermac
 

I have also done a reinstall and wouldn't you know: the 2nd install DVD is not working correctly! It gives an error during installation and asks me to try again. Did try again for a couple of times, but gave up. I managed to install the basic system as that uses only the 1st install disc.

In the end the problem was still the same. So I brought the computer to an Apple Service Center exactly 24 hours after I opened the box for the first time. Major bummer! They told me that they are going to investigate and if they have to replace the logicboard, that I shouldn't be surprised if I have to wait several weeks before those are available.

I don't understand why Apple themselves (I spoke to a support person on the phone and yesterday had an online chat with support) didn't offer to replace the imac rightaway.

I got to taste how snappy and beautifull this machine is, but what a waste as I'm not being able to use it for a while.

Cheers.

iMac Intel Core Duo 2.0/2GB/256MB vram   Mac OS X (10.4.4)  

iMac Intel Core Duo 2.0/2GB/256MB vram   Mac OS X (10.4.4)  

iMac Intel Core Duo 2.0/2GB/256MB vram   Mac OS X (10.4.4)  
Phillip Briggs

Posts: 61
Registered: Aug 23, 2004
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 7:19 AM   in response to: moonterwisscha
 

I've just noticed a flicker after about a weeks use.

Seems to go away after a restart, but comes back after a while.

iMac 17" Dual Core   Mac OS X (10.4.4)  
stracey

Posts: 4
Registered: Feb 1, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 9:01 AM   in response to: moonterwisscha
 

Big time flickering on Front Row and other apps here as well. Very disappointing. On hold with support now...

imac 20 intel   Mac OS X (10.4.4)   2GB Ram, ATI Radeon X1600 256MB

   
DoctorGonzo

Posts: 19
Registered: Feb 1, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 11:26 AM   in response to: moonterwisscha
 

I received my new 20" today and I have the exact same problem.

Anything involving Front Row, or the DVD player itself is nothing but constant tearing and flickering.

I'm very disappointed.

iMac Core Duo   Mac OS X (10.4.4)  
Dana Pero

Posts: 15
From: North Chicago suburb
Registered: Nov 10, 2005
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 12:31 PM   in response to: moonterwisscha
 

Not sure if this is your problem, but there were some 20" iMac Intels that were supposed to have 256MB vram but ended up with 128MB vram instead (part number MA417LL/A). These were sold in the stores as a combination upgrade with the bluetooth keyboard and mouse and the upgraded vram. It appeared to be a problem with packaging, not anything wrong with the actual hardware itself. Apple has distributed a list of serial numbers of these machines - we bought ours last week and ended up with one of them.

The stores have received a new shipment of this configuration, but currently they are on 'hold' until further notice. Hopefully Apple is just trying to sort out the inventory problem.

You can read all the posting about this at:
http://www.macintouch.com/readerreports/imacintel/topic3844.html

There were also a few posts about this on MacNN - google the part number to get URL.

iMac Intel (soon!) and PowerBook G4   Mac OS X (10.4.4)  
ahirsbrunner

Posts: 3
Registered: Feb 1, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 6:28 PM   in response to: moonterwisscha
 

Same here, 20" iMac with 256 MB VRAM. Just unpacked it this evening. Very disappointing.

Intel iMac 20"   Mac OS X (10.4.4)   500 MB HD

   
moonterwisscha

Posts: 17
Registered: Jan 31, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 1, 2006 11:10 PM   in response to: moonterwisscha
 

Can somebody who has the 256MB Video RAM version confirm that the AppleHardwareTest says it's only 128MB Video RAM? As I explained above in my original message: "system profiler says I have 256MB vram (as it should be), but Apple Hardware Test, says I have only 128". If other people have AHT displaying 256 MB, it is clearly a hardware problem with the X1600!

If this is the case I can perhaps have Apple send me a replacement iMac so that I don't need to wait ages for my Apple Service Center to receive and built in a new logicboard.

imac 20 intel   Mac OS X (10.4.4)   2GB Ram, ATI Radeon X1600 256MB
Cortez

Posts: 7
Registered: Jan 27, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 2, 2006 4:26 AM   in response to: moonterwisscha
 

Same problem here, iMac 20" with 256mb vram arrived yesterday. I tried reinstalling the system but never changed.

Intel iMac 20" 2,0ghz 256 VRAM 1gb - Pbook 12" SD 1,5ghz 1,25gb ram - 20gb iPod   Mac OS X (10.4.4)  
Cortez

Posts: 7
Registered: Jan 27, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 2, 2006 4:54 AM   in response to: moonterwisscha
 

I forgot to say that twice it happened outside frontrow, with itunes and today with ical...transmittent horisontal lines while I was simply moving the apps.
Very bad issue.

Intel iMac 20" 2,0ghz 256 VRAM 1gb - Pbook 12" SD 1,5ghz 1,25gb ram - 20gb iPod   Mac OS X (10.4.4)  
moonterwisscha

Posts: 17
Registered: Jan 31, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 2, 2006 7:20 AM   in response to: moonterwisscha
 

Hi,

I spoke with Apple (I bought the iMac thru Apple's online store). They decided that they're going to send me a new iMac and a courier will come and pick up the bad one.

I hope that when the replacment iMac arrives (256MB Vram) it doesn't have this problem anymore.

Cheers and good luck everyone.

imac 20 intel   Mac OS X (10.4.4)   2GB Ram, ATI Radeon X1600 256MB
Padriac

Posts: 20
Registered: Feb 2, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 2, 2006 10:14 AM   in response to: moonterwisscha
 

I'm having the same problem. Apple won't take it back since it's built to order and told me to take it in for repair. I'm quite unhappy about this.

I also have the hardware test/system profiler discrepancy

Here's my config:
iMac 20" Duo 2.0
500GB HDD
2GB RAM - from factory, not upgraded by me after receiving unit
256MB VRAM

iMac (intel 2.0)   Mac OS X (10.4.4)  
moonterwisscha

Posts: 17
Registered: Jan 31, 2006
Re: Tearing and flickering, etc of display in some aapliations even the Finder
Posted: Feb 2, 2006 11:18 AM   in response to: Padriac
 

Hi Padriac,

Mine is also built to order. It's not possible otherwise as there is no standard version with 256MB Vram. They should take it back and even more so if it was delivered to you less then 2 weeks ago.

Cheers

imac 20 intel   Mac OS X (10.4.4)   2GB Ram, ATI Radeon X1600 256MB