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11
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Last Post
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Dec 5, 2006 5:33 AM
by: Hawaiian_Starman
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Posts:
176
Registered:
Jan 21, 2006
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Certificate Issues
Posted:
Nov 13, 2006 11:34 AM
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Hello everyone.
I'm having an issue with the certificates when using the internet. I really have no clue what im talking about with all this stuff so I'll explain what I can. When I go to log on a page, I get certificate security warnings. I get the warning when I log into the apple discussions page, when I log into yahoo mail, when I go to my mail application. It does it in Mail, Entourage, Safari, and Firefox. The guy at AppleCare said he had no idea on how to fix it (after being on the phone with him for an hour, which is unusual) and the guy at the apple store said they get it on their computers and he has it on his home computer and had no idea how to do it. Then he asked the three guys next to him and they didnt know how to fix it. In the store, we backed up my laptop and did a whole bunch of crap to it, including creating a new account (everything I did in the store, I did on the phone too). I have no idea how to fix it. Anyone have any ideas? It never use to do it when I first had my computer. If anyone needs more information, just post. Thanks.
PowerBook G4 15"
Mac OS X (10.4.7)
Mackie Onyx 1640 with Firewire Option Card
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Posts:
16,409
From:
South Kona, Big Island Hawai'i
Registered:
Oct 27, 2005
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Re: Certificate Issues
Posted:
Nov 13, 2006 2:13 PM
in response to: Kagan
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Certificates are accessed via the Keychains Access.app in your Utilities folder. When you open the application, you'll see listed on the left side "certificates" and "my certificates".
First single-click on the X509 Anchors in the upper left. Then, single-click on "Certificates" or "My Certificates" below. Double click the certificate causing a problem (you can use the Spotlight panel, if necessary) on the right to reveal its contents. Down the bottom of the panel you'll see "trust settings". Make whatever changes necessary to "always trust" the certificate via the drop-down menu.
While you're at it, go to the Keychain Menu and select "Keychain First Aid". Check via the "validate" selection for possible corruption in the file. If you see errors, run the "repair function".
Post back
iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD
Mac OS X (10.4.8)
LaCie 160gb d2 HD Canon i960 printer
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Posts:
176
Registered:
Jan 21, 2006
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Re: Certificate Issues
Posted:
Nov 13, 2006 2:32 PM
in response to: Hawaiian_Starman
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There are no certificates in the x509 anchor. Should there be? If so, what do I do from here.
PowerBook G4 15"
Mac OS X (10.4.7)
Mackie Onyx 1640 with Firewire Option Card
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Posts:
16,409
From:
South Kona, Big Island Hawai'i
Registered:
Oct 27, 2005
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Re: Certificate Issues
Posted:
Nov 13, 2006 2:36 PM
in response to: Kagan
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When the certificate warning appears, is an "option" present for accepting the certificate etc. Might be helpful to post a link for me to look at.
iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD
Mac OS X (10.4.8)
LaCie 160gb d2 HD Canon i960 printer
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Posts:
176
Registered:
Jan 21, 2006
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Re: Certificate Issues
Posted:
Nov 13, 2006 2:40 PM
in response to: Hawaiian_Starman
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Ya, there are options, such as trust settings, etc. I set it to always accept but it does nothing. And still the x509 anchor doesn't fill with certificates as I browse. It remains empty.
PowerBook G4 15"
Mac OS X (10.4.7)
Mackie Onyx 1640 with Firewire Option Card
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Posts:
16,409
From:
South Kona, Big Island Hawai'i
Registered:
Oct 27, 2005
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Re: Certificate Issues
Posted:
Nov 13, 2006 2:41 PM
in response to: Kagan
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One other suggestion - Go to the Keychain Access app. and select from the Help Menu "Keychain Access Help". When the help function opens, type "certificates" in the spotlight panel. This will point you to a number of sources for more information about certificates and how to manage them.
Also, you may want to read about Keychains in general via the Help function.
iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD
Mac OS X (10.4.8)
LaCie 160gb d2 HD Canon i960 printer
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Posts:
2
Registered:
Nov 8, 2006
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Re: Certificate Issues
Posted:
Dec 1, 2006 10:02 PM
in response to: Kagan
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Helpful
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I apologize if this was answered before, but I'm really in a bind here.
What should I do when/if I accidentally press "Don't Trust" when the certificate pop-up comes up? I recently did this on one site and I want to know how to reverse it to where it is trusted.
Can anyone help me with this? Thank you in advance.
iMac G5
Mac OS X (10.4.8)
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Posts:
16,409
From:
South Kona, Big Island Hawai'i
Registered:
Oct 27, 2005
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Re: Certificate Issues
Posted:
Dec 2, 2006 2:40 AM
in response to: Winter Wolf
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Helpful
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To revise a certificate's trust status, go to the Keychains.app in your Utility folder. Open the app. and select your keychain data base file in the upper left, then the certificate file on the lower left. When you find the certificate, double click to open it. At the bottom you'll see a triangle. Click on it. There, you can change the trust settings.
iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD
Mac OS X (10.4.8)
LaCie 160gb d2 HD Canon i960 printer
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Posts:
176
Registered:
Jan 21, 2006
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Re: Certificate Issues
Posted:
Dec 2, 2006 7:22 AM
in response to: Hawaiian_Starman
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A. Doesn't work.
B. Even if it did, trusting it doesn't change the fact that it's signed by an unkown authority (so our computers think). Therefore, the warning still comes up.
PowerBook G4 15"
Mac OS X (10.4.7)
Mackie Onyx 1640 with Firewire Option Card
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Posts:
176
Registered:
Jan 21, 2006
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Re: Certificate Issues
Posted:
Dec 4, 2006 6:20 PM
in response to: Kagan
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I HAVE THE ANSWER EVERYONE!
Alright. Print this off and to take care of the issue.
Insert your Macintosh OS X Install Disc 1 into your computer. Now restart your computer. When you hear the start up chime, hold the "C" key until you see the spinning jog wheel. Let go of the "C" key and you will be brought to an install window. Select English as your main language and continue through the process. When it asks you where you would like to install Macintosh OS X, select the Macintosh HD and then select options. Do JUST and Archive and Install. This will take a while, but once it is done, it will resolve all certificate issues including SSL in mail for e-mails. After this, perform all of the software updates on your computer.
Note: This WILL NOT wipe your hard drive.
Have fun and good luck everyone. And thank you everyone for the help.
PowerBook G4 15"
Mac OS X (10.4.8)
Mackie Onyx 1640 with Firewire Option Card
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Posts:
9
Registered:
Jul 15, 2006
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Re: Certificate Issues
Posted:
Dec 4, 2006 6:37 PM
in response to: Kagan
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I would suggest reading the thread on HTTPS problems in Safari. I think you are having the same problems as a lot of people.
1.67 G4 Pbook , 500 G4 Pbook,Dual 2.7 G5 Tower
Mac OS X (10.4.7)
Also Dell P4 for Gigasampler
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Posts:
16,409
From:
South Kona, Big Island Hawai'i
Registered:
Oct 27, 2005
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Re: Certificate Issues
Posted:
Dec 5, 2006 5:31 AM
in response to: Kagan
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Glad to hear your resolved the certificate problem.
The Archive and Install reinstalls the OS, creating a "previous systems folder" on your HD and preserving your Network settings etc. In that folder you'll find your User Account Library holding various preference and support files specific to applications on your HD. Some of these you may want to move into the newly created User Account.
An Apple Support Document specific to Archive and Install says in part:
Important: This option leaves non-Apple-installed (third-party) items intact, though they may be moved, depending on their location. Usually it's best to reinstall third-party software after an Archive and Install installation to ensure they work correctly.
You might wonder, "What do I do with the Previous System folder?" It may contain items that you need. To determine this, once you've finished configuring, installing, and updating your applications, compare the Previous System to the new System. If there are things in the Previous System folder that aren't in the new System folder, just copy them over. If you're not sure what some items are (and don't seem to need them), leave them in the Previous System folder. Once you're comfortable that you've got everything you need out of it, you can delete the Previous System folder (or leave it around if you're not low on disk space).
iMac G5 Rev C 20" 2.5gb RAM 250 gb HD/iBook G4 1.33 ghz 1.5gb RAM 40 gb HD
Mac OS X (10.4.8)
LaCie 160gb d2 HD Canon i960 printer
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