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Last Post
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Jul 7, 2007 10:19 AM
by: Jpfresno
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Posts:
9
Registered:
Dec 1, 2006
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Safari not finding servers
Posted:
Dec 1, 2006 1:48 PM
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HI i have been on the phone with apple care for hours now and i desperate to find a solution to this issue.
Safari has been unexpectedly quiting for past few day and today (after installing the latest security update) I get the follow message repeatedly
Safari can’t open the page “http://www.apple.com/” because it could not connect to the server “www.apple.com”. no mater the website.
it is happen on all users and on test user with default setting.
I am on alternate browser at the moment and but still can't get safari to work.
Have done the follow:
Emptied safari Cache
Reset safari
verified permissions
repaired permissions
Trashed com.apple.safari.Plist
Trashed Caches files
trashed safari
reinstalled safari
still no luck Apple care think i need to reintals system software. I find that haard to believe is there anything i missed?
iMac gG5 Mac OS X (10.4.8) computer only 6 month old
iMac gG5 Mac OS X (10.4.8) computer is less than a year old
iMac gG5 Mac OS X (10.4.8)
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Posts:
9,650
From:
Here, there and everywhere
Registered:
Nov 12, 2001
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Re: Safari not finding servers
Posted:
Dec 1, 2006 1:53 PM
in response to: girly
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Hi,
Have you tried setting the DNS settings to those recommended by your ISP in the TCP/IP section of Network preferences?
If you do have those set already, try setting them to:
4.2.2.1
4.2.2.2
which are the primary servers used by Verizon (they tend to be more reliable and speedy compared to others).
iMac G5 20" 2GB RAM, Soundsticks, Netgear 814, Aiport Extreme
Mac OS X (10.4.8)
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 1, 2006 1:56 PM
in response to: girly
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I meant that AppleCare is suggesting that I Archive and Install.
iMac gG5
Mac OS X (10.4.8)
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 1, 2006 1:58 PM
in response to: iBod
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thanks iBod
I am not having this issue on other browsers, could it still be DNS settings?
iMac gG5
Mac OS X (10.4.8)
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 1, 2006 2:02 PM
in response to: girly
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I changed the DNS setting and it didn't help.
iMac gG5
Mac OS X (10.4.8)
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Posts:
9,650
From:
Here, there and everywhere
Registered:
Nov 12, 2001
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Re: Safari not finding servers
Posted:
Dec 1, 2006 2:06 PM
in response to: girly
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How are you connecting to the internet? If you're using a router try adding those DNS settings to the router instead.
iMac G5 20" 2GB RAM, Soundsticks, Netgear 814, Aiport Extreme
Mac OS X (10.4.8)
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 1, 2006 2:18 PM
in response to: iBod
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iBod Thank you for your response.
Added DNS setting to my router and no change.
I am reading about other similar issues i may just try and wait to see if something turns up in the mean time i am using firefox.
iMac gG5
Mac OS X (10.4.8)
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 1, 2006 2:30 PM
in response to: girly
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ok i just checked my other users on this computer and now Safari is fine on them but still not working on my profile.
iMac gG5
Mac OS X (10.4.8)
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Posts:
9,650
From:
Here, there and everywhere
Registered:
Nov 12, 2001
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Re: Safari not finding servers
Posted:
Dec 1, 2006 2:33 PM
in response to: girly
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Hmm, strange. Have you tried logging out of that account and re-logging in?
Or even restarting the machine?
iMac G5 20" 2GB RAM, Soundsticks, Netgear 814, Aiport Extreme
Mac OS X (10.4.8)
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 1, 2006 3:02 PM
in response to: iBod
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just restared and still not working. I give up. going to lurk about and see if it changes.
iMac gG5
Mac OS X (10.4.8)
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Posts:
9,474
From:
Delaware
Registered:
Jan 15, 2004
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Re: Safari not finding servers
Posted:
Dec 1, 2006 5:41 PM
in response to: girly
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girly --
Are there different fonts between the accounts that work and the one that doesn't??? You can check the Users>Library>Fonts folder for each. If they're all the same, then at least you've eliminated a font conflict.
iMac G4 17" FP, 1 GHz, 768 MB RAM, and Mac Mini upstairs
Mac OS X (10.4.8)
Cable I'net; LaCie Ext. HD
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 2, 2006 8:10 AM
in response to: ~Bee
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i did check that. it still isn't working. i am just not sure what happened. would my back up browser affect Safari? I also cannot run software update application. I am gettting a network error there.
iMac gG5
Mac OS X (10.4.8)
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Posts:
9,650
From:
Here, there and everywhere
Registered:
Nov 12, 2001
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Re: Safari not finding servers
Posted:
Dec 2, 2006 10:15 AM
in response to: girly
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Hi girly,
Do you have any proxies checked in the Network preferences settings? If you do, deselect any that are checked.
On a possibly related note, does iTunes appear to be able to connect to the music store without any problems? If that is having problems as well it's normally due to some proxies being mistakenly selected.
iMac G5 20" 2GB RAM, Soundsticks, Netgear 814, Aiport Extreme
Mac OS X (10.4.8)
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Posts:
9,474
From:
Delaware
Registered:
Jan 15, 2004
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Re: Safari not finding servers
Posted:
Dec 2, 2006 11:20 AM
in response to: girly
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girly --
So you checked all your Users>Library>Fonts folder
and they were all identical???
iMac G4 17" FP, 1 GHz, 768 MB RAM, and Mac Mini upstairs
Mac OS X (10.4.8)
Cable I'net; LaCie Ext. HD
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Posts:
9
Registered:
Dec 1, 2006
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Re: Safari not finding servers
Posted:
Dec 2, 2006 2:54 PM
in response to: iBod
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Bee-- I am double double checking the fonts thing.
iBod yesterday i did not have a problem with iTunes now i just checked again and got this error:
iTunes could not connect to the iTunes Store. The network Connection was refused. Make sure your network settings are correct and your network is active, then try again.
I check my network connection and it say that is is working properly. Then I Checked the Proxies and what do you know. that worked.
OMG thank you thank you!
iMac gG5
Mac OS X (10.4.8)
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