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iphone 4 Mail messages (no sender) no subject

My inbox has four mysterious messages that I can't delete. They all say

(No Sender)
(No Subject)
This message has no content

Date: 12-31-69

can't open or delete any of them. These messages are not on my mobileme cloud.

Thanks for the help. Chad

Message was edited by: Chad Evans

imac 24, Mac OS X (10.4.10)

Posted on Jun 23, 2010 9:05 PM

Reply
Question marked as Best reply

Posted on Jun 23, 2010 9:37 PM

I am getting the exact same thing. Any help would be much appreciated! Thanks!
187 replies

Jul 4, 2010 11:55 AM in response to Chad Evans

I have an iPhone 3G S with iOS4. I use MobileMe for my Mac Mail and iPhone Mail. I have been having the same problems with Mail on the iPhone after installing iOS4. I contacted Apple Support, and they had me re-install a fresh copy of iOS4 on my iPhone 3G S, then restore my user data from backup. This temporarily got rid of the problems; but as was my experience and plenty of other users' experiences, these sorts of remedies are unfortunately temporary. This morning, when I checked my Mail on my iPhone, all the bugs came back.

NOTE: These bugs only seem to affect my iPhone 3G S, but my wife's iPhone 3G has none of the bugs. Her iPhone 3G has unfortunately slowed down drastically in all functions since installing iOS4, however.

Here are the bugs that still recur in iOS4 Mail on my iPhone 3G S;

1) Mail messages marked as unread (blue dot) on the iPhone remain marked as unread (blue dot remains) after being read on either iPhone or Mac. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

2) Sometimes a red badge icon displays a number of unread messages, but the badge and number remain, even after the messages have been read. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

3) Messages appear with 'no sender' and 'no subject' and are dated 12/31/69. They cannot be deleted manually, because when the 'Edit' button is tapped on the iPhone, no circle appears next to the message to delete it. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

4) Some normal messages that can be read also cannot be deleted manually, because when the 'Edit' button is tapped on the iPhone, no circle appears next to the message to delete it. (This problem is present only on the iPhone Mail; not Mac Mail or MobileMe Mail on the Mac.)

Most of these issues resolve on their own, but this often takes quite a while. Here is another post on the Apple forum with customers experiencing the same problems:

http://discussions.info.apple.com/thread.jspa?threadID=2472155&tstart=0&start=30

Jul 4, 2010 5:03 PM in response to Chad Evans

I have been getting the "no Sender (no subject) emails every day!! I have Resored my software on my new iPhone4 and have called Apple Tech support. Yesterday we re-installed my whole Mail program for Mac.com....Today I had 4 new "No Sender" emails....when I tried to trash them, all of a sudden I had a total of 64 "No Sender" emails....64 of them!!!! I've done everything Apple has asked me to do. I'm still getting these emails. MAKE IT STOP !!!!! ps...all of them are dated 12/31/69.

Jul 5, 2010 4:20 AM in response to Chad Evans

I experience exactly the same problems as described by whydavewhy, supplemented by the "feature" of empty mail lines (no sender, no subject, no text), just showing a blue unread dot and the date "01.01.01". Those mails can't be opened or deleted.

Switching to another folder always brings temporary cure, but usually only for a few hours.

The problem occurs with my company's IMAP account. Deleting the mail account on the iPhone and setting it up again had no positive effect.

It happens with an iPhone 3G since it was upgraded to iOS 4, as well as with my new iPhone 4.

Jul 5, 2010 11:11 AM in response to Merged Content 1

Hi . . .

I hope it's at least a small comfort to you to know that I'm having the EXACT same problems.

I've done 3 restores (thus reaffirming that well-known definition of insanity.) I've deleted and re-added my MobileMe account to my iPhone. And I've even changed passwords.

The problems disappear and then come back.

Since you've had the identical issues, I'm feeling a little better because it's pretty clear that this is an iOS4 problem and not a hardware problem.

Thanks. And good luck!

Jul 7, 2010 3:39 AM in response to Chad Evans

Woke up to the same problem this morning on my Iphone after upgrading software to Iphone 4

....(No Sender) (No Subject) This message has no content Date: 12-31-69....

The quick fix for me was just disabling Mail under Settings>Mail, Contacts, Calendars>Accounts (for me it was Mobile Me)> and then turning Off the Mail button. It cleared the bad messages after I left settings and then returned and re-enabled Mail.

iphone 4 Mail messages (no sender) no subject

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