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Iphone 4 people cant hear me during calls.

I recently have been having issues with people hearing me when i call them or i receive their calls. My sound works perfectly through Facetime and thru mic apps. What gives? Do I need to return my iphone to have this fixed? Resetting has not fixed the problem. =(

iphone 4, iOS 4

Posted on Jul 8, 2010 6:57 PM

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464 replies

Jun 30, 2013 2:06 AM in response to Pamela2121

I face the same issue. Skype and all other application working perfect except phonecall. I can hear all but other party can't hear. I just watch the below video http://www.youtube.com/watch?v=0jhWxYTVxe4 then without open the back case I just knock two times 2 inch below the back side camera.. Now it is perfectly working. this remedy May be for temporary. If again the same problem repeated i will open the case and will insert the paper.

Thanks for all. Jephy Sebastian.

Jul 12, 2013 8:05 AM in response to babyaligators

Same exact issue!

Tthis is obviously a known issue and a disgrace there is still no solution!

The first time this happened, I thought my phone was broke! I went on eBay and purchased a new one.

Same thing happened with replacement phone. Called apple and asked for help. I told the representative to refer back to these discussions. He refused to admit it was a known issue. I told him there should be a recall!

he said I can send it in for $199 and they will fix/replace it!

i Answer the phone and the caller can't hear me but I can hear them perfectly.

WHen it does work, after a lengthy conversation...it will quit working and they can't hear me!

how can we get apple to issue a recall!!!

Jul 15, 2013 6:29 AM in response to Marbilste

I had the same issue. It literally happened out of no where. Thankfully, I was still under warranty at the time, so I was able to get a new phone at the Apple store. It also might help if you use the headphones that came with your phone (with the microphone). It's annoying to have to use them, but they're a good temporary fix until you can get a new phone.


xx

Jul 15, 2013 9:38 AM in response to darlingallison8

Thanks, Darlingallison8,


But for those of us with the same problem, using the headphones doesn't fix the issue. You may have had an actual microphone failure. For us, the microphone works, you can still record audio. The fix with the piece of cardboard suggests that a chip is loosing contact. Usually due to solder softening up and separating.


Jerphys, I don't suggest knocking the phone, that will eventually make the issue worse if indeed it is what I mentioned above.


Sigh. I remember back in the day Apple taking responsibility when it should. Even when they didn't really have to. I once had an old ibook. There was an issue with the motherboard. Apple issued a recall 7 years after I had purchased it (which was around the time the issue would present itself.) 7 years! That was above and beyond.


This is below and way back. Makes me miss the Apple that was trying to be the best and number 1. Now that they are...I dunno.

Aug 30, 2013 2:26 PM in response to wrecktify

My iPhone 4s was "under warranty" when the ON/OFF button broke. They sent me a "new one," only to find out after THREE DAZE of setting this thing up that it is a "reconditioned, like new" piece of crap. I have lost over 12 calls today, can't hear people talking on it, on and on. I've been with Verizon for 8 years, have 5 lines with them, and they won't do anything. They said take it to Apple and complain. Right. Like that will do anything. Sounds like this phone is junk. I should have kept my Samsung. All the things I love about my iMAC DO NOT apply to the iPhone. I've been duped. Thanks for all the posts, everyone. At least I know it's not just me pulling my hair out today. ARRRRGGGGHHH!! 😠

Sep 20, 2013 8:24 AM in response to babyaligators

I'm having the same problem as everyone else here with my iPhone 4, obviously. Started a few weeks back. My boyfriend randomly stopped being able to hear me on a call, even though I continued to be able to hear him perfectly. We hung up. Called him back multiple times, same problem. I figured it was on his end, until this started happening to me with nearly every person I talk to. Typically the person can hear me fine for 3-10 minutes, and then they reportedly hear loud static and can't hear me anymore. I don't hear the static and I hear them perfectly.


Rebooting the phone used to fix the problem long enough to be able to finish the phone call, but now rebooting the phone doesn't help at all. I haven't taken it into the AT&T store yet because I was afraid they would tell me the phone was "too old" since I bought it 2.5 years ago. My phone is also starting to do all sorts of other annoying glitchy things, like apps shutting down on me or freezing periodically. I am seriously beginning to believe that these phones were intentionally made to last 2 years and that's it, so you're forced to keep buying new ones.


I'm going to try the cardboard fix... really hoping it helps! This problem is INCREDIBLY frustrating.

Nov 15, 2013 3:12 PM in response to pudjam666

Had this problem also, I changed the loudspeaker and no difference, I then changed the ear piece and the dock connector and still the other person could not hear me. Actually the problem got worse with an extremely annoying echo and static crackling. Then ready to admit that I finally failed to be unable to fix an iphone which I've done hundreds of times I decided one last attempt, I updated the phone to the latest iOS 7.0.4 and boooooom she working perfectly. Apple get your fingers out and start helping people otherwise Samsung gonna take your customers.

Dec 10, 2013 12:25 PM in response to wrecktify

Only thing thats worked for me was to cover with a bit of tape the noise suppression mic (small pinhole on top of phone, next to audio jack). Take the tape off and no one hears me during phone calls, put it back on and everyone can hear me.....(I already had iOS 7.0.4 installed) but then maybe other people solved this some other way...


It's also cheaper than going out and buying a galaxy phone....

Dec 31, 2013 7:45 AM in response to darkmatter20

Ok, so after having this problem the past 3 weeks (and acknowledging that it is possible the phone may have dropped once, but no obvious damage at all) I am glad I decided to research it.


First off-went to Apple store and they feigned complete ignorance of the issue and tried to get me to set up a genius bar appointment. Knowing that the phone is 18 months old, I passed on anything that would involve paying for a fix.


Next I saw the cardboard fix youtube video. And despite having the smallest screwdrivers I've ever seen, I still could not get those screws out, and wisely just said to forget that. It may work, but if I strip the screws or screw up the cardboard I'd not want to see what I'm responsible for.


Third-I did increase the volume (someone suggested that on page 28), and I see that my ringer volume was very low. Not sure why so I pumped that up to say 5. Whether that did anything is anyone's guess because...


Fourth-Did put a small piece of scotch tape over the small pinhole at the top of the phone. I then made two calls and both people could hear me. These were the same two people that I had called earlier and had either been hung up on (b/c they couldn't hear me) or switched to speaker mode.


When in the car, I use bluetooth so wasn't about to take that suggestion of turning it off, and I usually carry a small set of those white ear buds with me, so this isn't that big a deal but I am keeping my fingers crossed that this will fix the issue.


I'm only a few weeks away from being eligible for a work trade in, so likely to move to a 5S with the bigger screen and then back under warranty.

Iphone 4 people cant hear me during calls.

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