macos catalina keeps restarting my computer

I have a MacBook Pro 2017.

it gets restarted (with the message that comes in many languages saying: "you computer was restarted because of a problem") constantly after I upgraded to Catalina, I erased my mac and reinstalled the latest Catalina version but everything is as before!

the strange thing is that restarting happened even before I installed any third party applications!

is it possible that my mac is not compatible with Catalina? I was not experiencing this problem when I had Mojave.

Hello poil66,

Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with your iMac restarting unexpectedly and you get a popup message that it restarted because of a problem. To help with this, please follow the relevant steps in this Apple resource, like the steps to check your software and hardware:

If your Mac restarted because of a problem

Cheers!

I'm having a similar problem. I quit all of my apps with no problems, and shut down. Later, I notice my iMac has started up with the "Your computer restarted because of a problem" error. It doesn't happen immediately, since it's been happening, I've been waiting to see if it restarts.

Thanks for replying, poil66, and that additional info, it really helps! Since you're still having this issue after doing the steps in that Apple resource, please contact Apple for further assistance.

Contact Apple Support 

Have a great day and thanks for using the Apple Support Communities!

I suspect Apple is aware of the bug already but it is not a bad idea to send a message to support@apple.com and make sure they are aware

my macbook had not had issues so far and it wakes from sleep fine, reboots fine, shuts down fine ect. Does not seem to be sensitive to any apps running,

Since Catalina update, my iMac (27-inch 2017, 3.4 GHz Quad-Core Intel Core i5, 40 GB RAM) has been restarting at least once every two days. This has never happened with Mojave. This has been an issue in my MacBook Pro (2017) also.

I have the same problem with a similar looking error message.

Every morning when I wake my imac..."Your computer was restarted because of a problem".

I'm going try updating from Catalina 10.15.1 to .2 and see if it fixes it.

I was having this problem as well. See if turning off the Handoff feature in Sys Prefs -> General -> Down at the bottom fixes the issue. I was having the issue on one mac, erased it clean & installed again and the problem persisted. Then I installed on a completely different mac, different hardware, and the problem persisted so figure it was either application or setting or account related.

Having the same issue. When I shut down, the screen goes to gray for 3-5 minutes, then finally shuts down (black screen) then restarts on its own. If I start up in safe mode the issue does not occur. I've tried shutting down every possible application but the problem persists. Mac OS 10.15.3.

Upon further research, I believe I found that the problem was related to my external OWC dock and monitor combination. After taking the OWC dock out of the equation the restarting problem has stopped. If you do a clean shutdown and pram reset, and do not reconnect to your monitor or try a different monitor does the issue persist?

I thought I solved the issue as well. I moved my external Super Drive from the USB port to the Lightning USB3 port and the issue went away . . . for about 4 days. Now its back !! A shame Apple can't address this issue. Would have expected more out of Apple from a $2,500 computer.

There are 2 ways I've dealt with this problem. 1) is doing a forced shut down by holding down the power button (not a good way to shut down) and 2) Restart into safe mode (Shift key down), then shut down from within safe mode. It's an extra step but at least it works.

I updated to Catalina 10.15.4 this morning, and in the 2 hours gap I was using it, I already had to restart my computer 3-4 times. It just shuts down, sometimes with a woof of air. (English isn't my maternal tongue sorry for the mistakes)

I had to restart the update too, about 3 times, because the computer was shutting down by itself while making the update (!!!) That should have made me think twice about persevering with the update...

I've been bottle fed by MacIntosh, than Apple practically since I was born, and I never ever encountered this kind of problem. It actually getting on my nerves because this kind of crap never happens with Macs!

MacBook Pro (16-inch, 2019), 2,6 GHz Intel Core i7, bought on Christmas 2019.

I have the same issue, but I don't see the debug screen after the failure and it happens less frequently. Today the computer crashed after 22 hours, while being in standby mode. Usually it then restarts into the login screen of the previous user. The problem appeared only after I upgraded to Catalina.

Configuration:

MacBook Pro (13-inch, Mid 2012), RAM 18 GB 1600 MHz DDR3

Laptop is connected to power and battery is full.

Library/LaunchDemons: com.apple.installer.osmessagetracing.plist and two plist from com.philandro.anydesk. Nothing else in LaunchDemons or LaunchAgents

In the Preferences are additionally Fuse and GPG Suite.

Otherwise no apps running. (not even from Apple)

I recently upgraded to 10.15.4 - no improvement. The Mac still restarts itself. (But additionally the OS now forgets my keyboard layout when I need to enter the password after restart.)

I don't have that problem on my MacBook Air with the same software configuration.

It's really not easy to do work on my Mac while the OS is that unreliable. A fix would be greatly appreciated!