Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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I can't synch my iPhone via finder. My iPhone appears in the sidebar until I click on it, then it disappears. If I restart the iMac the iPhone appears in the finder sidebar until I click on it when it disappears again.

I can't synch my iPhone via finder. My iPhone appears in the sidebar until I click on it, then it disappears. If I restart the iMac the iPhone appears in the finder sidebar until I click on it when it disappears again.

iPhone 11 Pro, iOS 13

Posted on Jul 28, 2020 1:24 PM

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Question marked as Best reply

Posted on Jul 28, 2020 1:52 PM

What year model is the iMac and what macOS is it running?


If the iMac is running Mojave or earlier, then you use iTunes.

see > Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support


If the iMac is running Catalina, then you use Finder.

see > About syncing your Mac and your devices - Apple Support

2 replies

I can't synch my iPhone via finder. My iPhone appears in the sidebar until I click on it, then it disappears. If I restart the iMac the iPhone appears in the finder sidebar until I click on it when it disappears again.

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