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Level 1

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iPhone 4 mail download progress indicator appears stuck

The progress indicator "downloading 3 of 3" at the bottom of the "All Mailboxes" mail screen has shown the same status for days now. Mail is coming and going fine and reflects the proper info as mail is sending or receiving, but once it is done it reverts back to a message that says "downloading 14 of 14".

An annoyance more than anything, but wanted to know if anyone knows a way to fix it or if it is a known bug that is slated to be resolved in an update.

Thanks!

I have a screenshot I would provide but apparently that is not an option here.

iPhone 4, iOS 4

Posted on Aug 1, 2010 1:45 PM

40 replies

Oct 21, 2010 6:46 AM in response to PeterMagee

Mine began doing the same thing yesterday. However, if you don't want to wait through power cycling to fix the problem, then at the home screen, you can double-click the Home button and then tap and hold on the mail icon, hit the ➖ button to quit Mail from running in the background, and then open it up again, and all should be fixed. =)

Sure, it's annoying when it happens and a little misleading, but at least you know you can fix it if it stays downloading 1 of 1 for longer than necessary.

Hope that helps!

- Joe

AmaJoe

Level 1

0 points

Jan 7, 2011 7:22 AM in response to geobone

Same problem for about 4 days on iPhone 4 with 4.2.1. Stuck on 'downloading 1 or 1" with nothing on the servers of 2 accounts: mobileme and a pop mail. Mail came and went, seemingly as usual.

Cycling power seemed to fix it.

Jan 9, 2011 11:51 AM in response to AmaJoe

I have this problem too. What is cycling power?

Jan 9, 2011 11:54 AM in response to nannan1953

I should add I have an iphone 3. The problem just started a few days ago.

Mar 1, 2011 7:01 PM in response to time_we_think

I too am having this same issue. Very annoying!

Apr 13, 2011 4:56 PM in response to jorellano

That's great. It works! Thank you.

May 24, 2011 5:16 AM in response to nannan1953

For the more non-Apple-junkies out there (like me), power cycling the iPhone is easy. Here's how to power cycle the iPhone.

Hold down the Home button (the one below the screen) and the top Power button (the thin one at the very top of the iPhone) simultaneously. When the phone asks you to slide to power it down, do so. BAM!, you iPhone has cycled power.

To hard reset your iPhone, keep holding down the buttoons until the screen goes blank.

jh27

Level 1

0 points

Sep 16, 2011 3:22 PM in response to geobone

I had it too, turning the phone off then back on worked for me. Thanks for the suggestions.

Nov 4, 2011 10:03 AM in response to geobone

I also had this problem and solved it by power cycling the phone.

Nov 15, 2011 4:55 PM in response to energyfarmer

Why is this going on for at least 15 months and nothing is done, despite many OS changes?

Is there a good list of iPhone annoyances that keeps lists of these things so one doesn't think one is the only one with the problem? Such resources are useful empowerment tools, particularly when dealing with products for which being perfect is a big part of their self image, so important that they discourage discussion of problems.

Feb 22, 2012 3:27 PM in response to jorellano

Thanks for that. I had the same problem on my iPad2 - spent ages searching for a solution online. Your suggestion worked in about 5 seconds!

sgroovez

Level 1

6 points

Feb 28, 2012 11:16 AM in response to geobone

I got rid of this problem by double clicking the home button. This brings up icons of recently used apps. If you press and hold on one of the apps at the bottom of the screen, a red circle (or black X)with a dash should show up in the left corner. Click on the circle to close the app. Then press the home button again. Open Mail and hopefully the downloading status will be gone.