Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Powerpoint Add-in

I am having difficulty trying to add an add-in to my PowerPoint app, Version 16.43. When I go to the add-in screen, under office Add-ins it only shows MAY ADD-INS and STore, I do not see admin, which appears on my other mac computer2, I did a side by side, comparison of settings. I did go into the store, found the add-in I wanted, but when I try to add it, I get a msg, there is an error, doesn't say what error.


I was able to add this add-in on the mac2, but not able to add it to my mac 1. I looked up troubleshooting and followed instructions, but I continue to have issues.


Under user in setting, I am listed as admin....


Please advise.


Connie S



Posted on Sep 23, 2021 9:20 AM

Reply
Question marked as Best reply

Posted on Sep 23, 2021 9:53 AM

consteg wrote:

I am having difficulty trying to add an add-in to my PowerPoint app, Version 16.43. When I go to the add-in screen, under office Add-ins it only shows MAY ADD-INS and STore, I do not see admin, which appears on my other mac computer2, I did a side by side, comparison of settings. I did go into the store, found the add-in I wanted, but when I try to add it, I get a msg, there is an error, doesn't say what error.

I was able to add this add-in on the mac2, but not able to add it to my mac 1. I looked up troubleshooting and followed instructions, but I continue to have issues.

Under user in setting, I am listed as admin....

Please advise.

Connie S





If this is third party software verify it is up to date and compatible with your macOS


Update history for Office for Mac - Office release notes


Microsoft Corporation/Customer service

1 (800) 642-7676


https://support.microsoft.com



If you have Office 2011 for Mac or before WILL NOT run, For Catalina Office 2016 for Mac needs to be v15.35 or later.

Update the software : https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac


The current Office for Mac; Office 365 or Office 2019 (One-time purchase) are OK with Catalina/Big Sur

1 reply
Question marked as Best reply

Sep 23, 2021 9:53 AM in response to consteg

consteg wrote:

I am having difficulty trying to add an add-in to my PowerPoint app, Version 16.43. When I go to the add-in screen, under office Add-ins it only shows MAY ADD-INS and STore, I do not see admin, which appears on my other mac computer2, I did a side by side, comparison of settings. I did go into the store, found the add-in I wanted, but when I try to add it, I get a msg, there is an error, doesn't say what error.

I was able to add this add-in on the mac2, but not able to add it to my mac 1. I looked up troubleshooting and followed instructions, but I continue to have issues.

Under user in setting, I am listed as admin....

Please advise.

Connie S





If this is third party software verify it is up to date and compatible with your macOS


Update history for Office for Mac - Office release notes


Microsoft Corporation/Customer service

1 (800) 642-7676


https://support.microsoft.com



If you have Office 2011 for Mac or before WILL NOT run, For Catalina Office 2016 for Mac needs to be v15.35 or later.

Update the software : https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac


The current Office for Mac; Office 365 or Office 2019 (One-time purchase) are OK with Catalina/Big Sur

Powerpoint Add-in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.