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How do I re-enable my App Store Password in my iPad?
I checked my iPhone and it doesn’t have this issue, I also tried Restarting my iPad, Signing out and Signing back in, and still I cannot re-enable my password for the App Store.
For reference this is what happens when I try to require password for iPad
While this is what happens for the iPhone
Thanks in Advance for Your help.
iPad Pro, iPadOS 14
There is a bug in the Media & Purchases Settings of all versions of iPadOS that have been released since iPadOS 14.2 - now carried over to iPadOS15.x.
You are clearly attempting to modify your App Store Password settings:
Settings > [Your Name / AppleID] > Media & Purchases - from the menu select Password Settings
With iPadOS 14.2 or later, the expected settings page appears, but without the selectable items…:
You should be able to select either [When Purchasing] Always Require Password or Require After 15 Minutes.
Similarly, you should be able to toggle [Free Downloads] Require Password either On or Off.
The selectable settings are missing.
When directly comparing with devices and versions not affected by this bug (e.g., an iPhone which shares the identical menu structure), we see what we expect:
I strongly recommend that you submit a bug report via the iPad Product Feedback page. Please ensure that you include the model of iPad and the installed version of iPadOS in the body of the bug report.
Until this problem is highlighted to Apple Technical - and the problem is resolved, you’ll not be able to easily modify these settings on iPad. However, there is reportedly an inelegant workaround for this issue:
“Go to Settings > Accessibility > Display & Text Size > Larger Text, then turn on "Larger Accessibility Sizes" and drag the bar all the way to the right. After this, you should be able to view and set these options. Once done, you can go back and set their text size to whatever you need. If that is the case, then simply tapping the option you wish should activate the behavior, even if you cannot see the checkmark at the end of the row.”
I hope this analysis and information prove to be helpful - and ultimately assists with resolution of the problem.
There is a bug in the Media & Purchases Settings of all versions of iPadOS that have been released since iPadOS 14.2 - now carried over to iPadOS15.x.
You are clearly attempting to modify your App Store Password settings:
Settings > [Your Name / AppleID] > Media & Purchases - from the menu select Password Settings
With iPadOS 14.2 or later, the expected settings page appears, but without the selectable items…:
You should be able to select either [When Purchasing] Always Require Password or Require After 15 Minutes.
Similarly, you should be able to toggle [Free Downloads] Require Password either On or Off.
The selectable settings are missing.
When directly comparing with devices and versions not affected by this bug (e.g., an iPhone which shares the identical menu structure), we see what we expect:
I strongly recommend that you submit a bug report via the iPad Product Feedback page. Please ensure that you include the model of iPad and the installed version of iPadOS in the body of the bug report.
Until this problem is highlighted to Apple Technical - and the problem is resolved, you’ll not be able to easily modify these settings on iPad. However, there is reportedly an inelegant workaround for this issue:
“Go to Settings > Accessibility > Display & Text Size > Larger Text, then turn on "Larger Accessibility Sizes" and drag the bar all the way to the right. After this, you should be able to view and set these options. Once done, you can go back and set their text size to whatever you need. If that is the case, then simply tapping the option you wish should activate the behavior, even if you cannot see the checkmark at the end of the row.”
I hope this analysis and information prove to be helpful - and ultimately assists with resolution of the problem.
You are very welcome. It’s good to know that the workaround works for you.
Please - and for the benefit of all - submit a bug report via the provided feedback link. Unless enough users complain, the underlying bug is never going to be fixed. Every report counts. Include a link to this conversation in your report.
Hi LotusPilot,
I have tried the latter suggestion you offered, and made my text larger and it has worked for me. Thank you very much for your help.
App Store Password cannot be enabled
