Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Video Screen Shot Stuck on Overlay

I tried to implement a screen capture with cmd-shift-5 and while it seemed to work, the controls disappeared and now the screen is stuck with the overlay. I tried 'enter', 'esc', and pressing 'cmd-shift-5' again but the overlay will not disappear. Is this a bug? Its rare to have bugs on a Mac but this is clearly an issue. Anyone else experience this?

Posted on Dec 14, 2021 11:17 AM

Reply
Question marked as Best reply

Posted on Dec 14, 2021 12:13 PM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Similar questions

1 reply
Question marked as Best reply

Dec 14, 2021 12:13 PM in response to hoodun12

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Video Screen Shot Stuck on Overlay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.