iPad OS 16.2 External Display and Video Calls

looks like i’m very late to the party but what i notice on my ipad pro 11” is this:

1. if i launch the meeting app (in my case google meet) from the app icon located on the external monitor then the camera view is rotated into portrait mode (despite my ipad being in landscape (connected to a magic keyboard).
2. if i launch the same meeting app from the app icon located on the ipad screen then all is well!

hope this helps.

I have experienced a similar effect in Microsoft Teams. If the iPad is connected to an external display in “Extended” mode, the teams video always shows sideways on screen. Sometimes the video appears sideways to others on the call other times at the correct orientation even though it’s showing sideways locally.

Hello JeffPom,

We would try to isolate the issue by testing FaceTime to see if the same thing happens.

We would also try connecting to a different external monitor and see if the issue continues there. This can help tell us where to concentrate our troubleshooting.

If FaceTime works, then we would suggest you reach out to the developers of the apps that are rotating, or the monitor developer for further assistance.

We would also reach out to the monitor developer if another external monitor works as expected.

The results of these test should help point you towards a resolution.

Have a good day.

I just installed on my M1 iPad Pro -- little choice since our corp VPN requires latest vers., but I'm baffled as to where the external display "zoom" control has gone. Yesterday, before taking the 16.2 update it was very limited in functionality (mirror and position) but would at least allow me to scale the display/resolution -- today, it's definitely using appropriately scaled pixels in a native way -- no blurring and proper, Ultrawide aspect ratios for graphics and txt, but I seem to be stuck with 1:1 proportions from the iPad retina display.

I'm using via USB C on an ultrawide HP z38 monitor, so sure, I could see issues with that cropping up, but even after searching in DSisplay, Accessibility, I can't seem to find any ability to adjust the screen for smaller default app text/iconography, let alone discreet resolution controls.

Any clues?

Same as JeffPom, using

iPAD Pro M2,

Stagemanager (Apple’s USB-C multiport adapter)

HDMI to

DELL monitor S3422DW.

If I start video on iPAD, then connect the adapter and don’t move it to the monitor, or for any reason switch app, the video orientation using e.g. MS Teams works as intended on the iPAD.

If I toggle app on the iPAD, minimize Teams, or move the window to the DELL monitor, something rotates the video to match an untethered iPAD, I.e., 90 degree off due to my magic keyboard.

Once “tilted 90 degrees” there is no way to flip the video orientation, other then restarting the hosting app, Teams for example, without the Adapter connected.

My strong suspicion is that once stagemanager is sensing USB-C connected monitor (any) it request a number of parameter including orientation and the iPAD iOS doesn’t give the correct parameter, I.e., being on its side in the magic keyboard. Apple, please do not pass this one off to the dumb monitors.

I have the same issue but, given that it is happening with both Teams and Zoom, isn’t it more likely to be an IOS 16 glitch? It is puzzling why it doesn’t happen with FaceTime. My first experience with using a new IPad Pro (M2, OS16.3) and Dell UD USB-C Hub Monitor hasn’t been great. Firstly, I discovered that I couldn’t use the IPad speaker while using the monitor and now I have this screen issue. Life with an old Windows laptop is beginning feel simpler.

It seems like there are some issues with using external displays and video calls on iPad OS 16.2. The OP has tried using Discord and Zoom, but when they move the app to the external display, the video rotates sideways. Additionally, when they try to access settings or use the app, it moves back to the iPad screen. This behavior is strange and confusing. The OP has not tried other apps such as Microsoft Teams or Facebook Messenger, but it's possible that they may encounter similar issues. Hopefully, Apple can address these problems in a future update.

[Link Edited by Moderator]

Same problem here! When is this going to be fixed? Zoom, Teams, GoogleMeets, Skype, everything shows sideways on the external monitor during the video calls/meetings. Only Facetime works Ok... Please! Fix this!!!

Can confirm this happens on iPad Pro M1, newest 16.5 iOS, Studio Display, iPad in landscape orientation (rotation locked or not) in nearly every video conferencing apps as well as within Safari itself. This is the case for both front AND rear cameras (including wide-angle sensors). Apple currently doesn’t support external webcam from Studio Display. This is a huge miss as it is not documented anywhere, very misleading. Cannot confirm whether other external cameras would work the same.

I believe the issue is, when an external monitor is not set for “mirror” app’s cannot ascertain what orientation the external display is in and default to portrait. You can replicate the issue as follows:

Open the app on the iPad itself. Turn the iPad to portrait. Camera displays properly in portrait.

Rotate the iPad to landscape. The camera flips to landscape and look properly. If external display is attached and not in mirror mode, camera flips back to portrait after a few seconds

Move the app to external monitor, camera goes back to portrait. (Because it doesn’t know what orientation that display is in)

Turn ON mirroring for external display, repeat steps 1 and 2…everything works as it should.

iOS should report all external displays as landscape, telling apps the proper orientation. It would be physically impossible to have the iPad in portrait as it is plugged in to the external display anyhow.

This is extremely embarrassing when using a Studio Display as it has its own camera. Apple currently doesn’t support external webcam from Studio Display. This is a huge miss as it is not documented anywhere, very misleading. Cannot confirm whether other external cameras would work the same.

Hello to the discussion. Came here looking for an answer to this problem but then discovered that... My situation is mirroring to a TV in a room on Teams from an iPad (older but on the latest iOS). Obviously got the rotated screen issue. What I discovered is that if I was mirroring first and then joined the teams meeting my screen is rotated both on the ipad and the TV. But if I joined the teams meeting first, got my camera going in the landscape mode like it should be and then started mirroring, the ipad and TV stayed in landscape mode as it should. Let me know if this works for anyone else.

It’s now one year since this issue was first raised. I had hoped that IOS 17 might address it but no progress. It’s difficult to ascertain where the responsibility rests. Given that it happens with a whole range of meeting apps (MS Teams, Zoom, Google etc), in fact everything except FaceTime, it would seem to be something Apple should address. But apparently not? Either way, it undermines any claims for IPad Pro as a replacement laptop

This is an issue with app developers like teams and zoom. They seem to have this issue plus you cannot share the external display screen only the main ipad screen