Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

16 points

My wrist is burning after wearing my apple watch 8 ultra

Hi,

The skin on my left wrist where I wear my apple watch 8 ultra has developed a burning sensation. Even after the watch is off for several minutes the pain is still there. I switch it to my right arm to see if I have the same problem. I wear my watch almost 24/7 besides the few times a day i remove it for 15-30 minutes to charge. Please help, I love this watch but cannot continue to wear it if this burning sensation doesn't go away. If I cannot wear it anymore, I am stuck with a 1k paper weight and 3-year contract for an extra line of service.... please advise. I have always worn smart watches and never had an issue like this.

Apple Watch Ultra, watchOS 9

Posted on Jan 6, 2023 7:36 AM

Best reply

XXP

Level 1

4 points

Posted on Dec 16, 2023 11:08 AM

My wife and I both had what appears to be and feels like a burn from the heart rate sensor on the back of our watches. After much search around I found a solution that suggested that the cause is the watch's default setting to frequently record the wearer's heart rate.

This automatic heart rate record can be turned off in the watch Settings app on your iPhone. We did this and the burning stopped!

On your phone, go to the Watch app, then scroll to "Privacy" and find the "Heart Rate" toggle and set it to "Off".

Note: it does not cause the "Heart Rate" app to stop working when you request it, but it does cause the app to stop automatically recording your heart rate every few minutes.

Good luck! We're back to loving our watches.

View in context

Similar questions

59 replies

LD150

Level 10

89,929 points

Oct 25, 2023 10:23 AM in response to jherth

I think we all get hooked on sleep analysis just because it is there, and leave it on 23x7 when:

1. If we have a poor sleep mix of the three sleep types, is there any "cure" anyway, and

2. If it does not fluctuate much from day to day or week to week, what is the point of continuing? Better give your skin a rest.

The larger more powerful watches seem to provoke more reactions from what I can see from reading them.

I would not wear any kind of watch all night.

Feb 23, 2024 2:50 PM in response to christ3da

Similar issues -- I've had every version of the AW from 1-7, and it was only on the later versions where I'd notice it, and like others, would be worse during sweat-based exercise (like running, but not always), but would also happen at night or random times. It seemed as if the green LED was stuck on. I switched to a Garmin Epix, and the consistency of the issues went away, and in two years, only had it twice on the Garmin. Tried the Ultra 2 this past week, and after only a couple of days, the burning is back quickly. So I'm returning the U2 and sticking with Garmin. Hope Apple addresses this at some point...

christ3da Author

Level 1

16 points

Jan 6, 2023 7:49 AM in response to christ3da

I'll keep that in mind. The burning is located right under the watch head and my skin hurts to the touch, now. It feels like an actual burn, I may go to the doctor, it is that bad :(

LD150

Level 10

89,929 points

Apr 4, 2023 1:37 AM in response to krystina163

Call Apple Support, talk to a person.

Click here > Contact Apple for support and service - Apple Support

Or talk to a doctor.

LD150

Level 10

89,929 points

May 8, 2023 2:09 AM in response to Kenezi

It's the top of the range Apple watch, probably the best smart watch in the World.

Apple Watch Ultra - Apple

May 16, 2023 10:18 AM in response to christ3da

same here :-( I’m going to see if I can return it. I don’t want it anymore. It doesn’t feel safe

KiltedTim

Level 10

196,155 points

Jan 6, 2023 7:57 AM in response to christ3da

Go see your doctor. That sounds like an allergic reaction. Possibly to the materials in the watch.

christ3da Author

Level 1

16 points

Feb 14, 2023 1:02 PM in response to christ3da

I loosened mine and it stopped hurting.

Yourda

Level 1

8 points

Feb 20, 2023 7:52 AM in response to KiltedTim

The ultra is a completey different watch. The burning is located under the watch head not around the wrist

KiltedTim

Level 10

196,155 points

Mar 28, 2023 9:34 AM in response to DrewSnow

What did your doctor tell you?

LD150

Level 10

89,929 points

Apr 4, 2023 2:30 AM in response to Yourda

There are no lasers in apple Watch - misinformation and conspiracy theory.

May 7, 2023 8:46 PM in response to jsell12

This is currently happening to me so I brought it to apple. It’s currently being looked at by their safety engineers. Will update once I hear back from them.