You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Learn, share, and get recognized
I want to chat with the apple support
[Re-Titled by Moderator]
I want to speak to support
I want to speak to support
Ok I am having trouble updating my Apple games and also it is declining my card. I have been having trouble with my card ever since last year. I haven’t had a card on file since 12/27/2023 since I have been having trouble with this matter. It is saying that I tried to charge something for 99.00 on an Apple game and I didn’t so it won’t allow me to pay for any of my subscription
havardfromgjovik wrote:
There is no phone numberlisted in the link at the ope of the page as you imply.
It may be that kb1951 meant at the bottom of the page. Down there, you can click on “Support” you can find an “Apple Store” and you can find the phone number for Apple Support, etc.
Some more ways to contact Apple Support:
As far as I understand, apple does not provide any email or chat function to provide support for any of their products. I assume this is because there is too many faults and problems with apple products.
Contact Apple for support & service.
Contact Apple for support and service - Apple Support
or call
Canada/United States
1-800-275-2273
For other locations, look here -
Contact Apple for support and service – Apple Support (AU)
Hello, I bought Airpod Pro 2 from Facebook Market yesterday. They have serial numbers. I searched for their serial numbers in apple coverage and they were on Apple's website. When I paid for it and opened it, they were fake. I trusted to Apple Coverage why 😔
remon122 wrote:
When can we expect to see the 4-hour cut of Napoleon?
Ridley Scott has mentioned that he wants to release that, and journalists have said “somewhere in 2024”. No specific date has been given yet. Director’s Cut release as part of Apple TV+ subscription access hasn’t been publicly confirmed by Apple at this time, though. Unless you are besties with Ridley, you’ll have to wait for news updates like the rest of us.
havardfromgjovik wrote:
As far as I understand, apple does not provide any email or chat function to provide support for any of their products. I assume this is because there is too many faults and problems with apple products.
No, there is no email, but there is live chat in Messages.
Oil payment method every time I go pay for subscription it’s decking me
then it says up date payment of up date credit card and still decline
even tried to add a new card still decline I’m needing to get apps off arcade for my Gmail and still decline help
Archie157s wrote:
Can I get a refund
LindaTh99 wrote:
I mistakenly paid for a EliteSingles dating site I need refund please
See: Request a refund for apps or content that you bought from Apple - Apple Support
and: If you want to cancel a subscription from Apple - Apple Support
dimeji005 wrote:
I can’t add a card for my Apple ID
To add a payment method to your Apple ID account:
Add a payment method - Apple Support
Change or update your Apple ID payment method - Apple Support
If your payment method is declined in the App Store or iTunes Store - Apple Support
or: Manage your Apple ID on the web (including payment method) - Apple
There are some notable differences by country: Payment methods that you can use with your Apple ID (by country) - Apple Support
Separately from that, select cards from participating banks and card issuers can be added to Apple Wallet on iPhone and select other Apple devices. Not for Apple digital products and services (App Store, iTunes Store), but for payments in (other) shops.
Use Apple Pay on these devices - Apple Support
Apple Pay participating banks in Africa, Europe, and the Middle East - Apple Support
Apple Pay participating banks in Canada, Latin America, and the United States - Apple Support
Apple Pay participating banks and card issuers in Asia-Pacific - Apple Support
Mauropompili wrote:
I was chatting about how restart my pc in safe mode I tried but did not work
See: Start up your Mac in safe mode - Apple Support
What is your model Mac? Identify the model of your Apple device - Apple Support
What is its version system software? Find out which macOS your Mac is using - Apple Support
Southfrica72 wrote:
I am trying to buy points on a game and apple won’t let me sorry I mean App Store
Your payment was declined? See here - If your payment method is declined in the App Store or iTunes Store - Apple Support
In the future, you may find it more helpful to post a new question in the appropriate forum.
… erasing all contents on my phone …
Please read through: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
Also: Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
How can I get in touch with an Apple Support agent?
