Purchased a damaged Apple gift card, what is the policy?

linares290 wrote:

I was mistakenly loss some numbers or my apple gift card and I was already complain buy not yet solved

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support …

Which means you will need to directly contact Apple Support.

They may well direct you to the store where this was purchased.

If you've already contacted Apple Support, nobody here can further address the matter.

Ojo1233 wrote:

Please I mistakenly pill two numbers out of gift card someone bought,how can you help me to replaced the number for me

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support …

Which means you will need to directly contact Apple Support.

They may well direct you to the store where this was purchased.

Hittleduane wrote:

I got a gift card for myself and there was some of the code missing so I'm trying to get the code for the card

Hello and welcome to the thread.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support …

Which means you will need to directly contact Apple Support.

They may well direct you to the store where this was purchased.

annad128 wrote:

Hey all. I recently purchased an Apple gift card from a third party retailer (Target) and half the code is missing. This is the second time I’ve had this issue occur and the first time this happened, Apple solved the problem by sending me a new code. This second time I’m told by Apple that this card is void because it’s damaged and I need to seek reimbursement from Target

Nobody here represents Apple or Target. If Apple told you Target, then discuss this with Target.

There are various previous reports of issues with Gift Card sales at Target posted around the ‘net.

More generally, I’d either purchase gift cards directly from Apple, or from a retailer that kept all gift cards locked up before sale. I wouldn’t buy from vendors offering sales from an accessible rack of gift cards.

fsucsu wrote:

The store that sells the gift card is not responsible for the gift card if it’s damaged. Those stores are just the middlemen.

The company that issues the gift card is responsible for it. If you purchased a target gift card and have issues you would want to contact target. Essentially the funds spent on the gift card is going to the issuing company and not the company the gift card is purchased from. If that makes sense.

So long as the seller isn’t selling known-problematic gift cards, as one US federal class action lawsuit has alleged a major retailer was aware of. Or some other such issue with what was being sold.

babatunde149 wrote:

I have damage Apple gift card

You'll have to click this link to contact Apple Support for assistance.

Vaillionshead wrote:

I purchased an Apple Gift Card at TARGET. Target told me they couldn't do anything about a damaged card and to call Apple Customer Service. I did call. The representative told me Apple can only refund gift cards purchased directly from Apple. So what does a consumer to do now? Neither Target or Apple wants to be responsible.

Unfortunately we're all other users here and the only advice I can offer is to try contacting Apple Support specifically using this link.

fasuyi64 wrote:

I miss a code in the apple gift card

You need to use this link to contact Apple Support for help.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

lavish136 wrote:

Hello I need help I purchased apple gift card at the Walgreens and the two last digits of the codes is scratch off 

You need to use this link to contact Apple Support for help.

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

akeem2 wrote:

I bought an Apple Card $1000($500 each) and they both have three missing code on each..How can I solve it out and have taken it back to the store and they said they can’t refund my money back cause the problem is from Apple?

Nobody here represents Apple, or whoever sold these cards, or can assist with a gift card issue.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

In short, contact Apple Support directly.

Apple may send you back to the store, as well.

Helenaguzman wrote:

Incomplete codes on my apple card

Hello and welcome to the thread.

Nobody here represents Apple, or whoever sold these cards, or can assist with a gift card issue.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

In short, contact Apple Support directly.

Apple may send you back to the store, as well.

Georgenkem wrote:

The gift card code isn’t complete

Hello and welcome to the thread.

Nobody here represents Apple, or whoever sold these cards, or can assist with a gift card issue.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

In short, contact Apple Support directly.

Apple may send you back to the store, as well.

Mhideth wrote:

I have a damaged Apple gift card , I mistakenly scratched off two codes

Hello and welcome to the thread.

Nobody here represents Apple, or whoever sold these cards, or can assist with a gift card issue.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

In short, contact Apple Support directly.

Apple may send you back to the store, as well.

Piggiemo wrote:

I purchased an Apple gift card and accidentally erased two numbers in the code, so what do I do now?

Hello and welcome to the thread.

Nobody here represents Apple, or whoever sold these cards, or can assist with a gift card issue.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

In short, contact Apple Support directly.

Apple may send you back to the store, as well.

MustaphaWasiu wrote:

I mistakenly peel code why peeling my Apple Card and I need help to get the missing code please

Hello and welcome to the thread.

Nobody here represents Apple, or whoever sold these cards, or can assist with a gift card issue.

Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

In short, contact Apple Support directly.

Apple may send you back to the store, as well.