I’m sorry to hear that you’re having trouble. Without seeing the actual error message, I can provide a few general steps to troubleshoot the issue:
1. Check for Updates: Ensure that both your iPhone’s iOS and the Zepp Golf app are up to date.
2. Restart Your iPhone: Sometimes, a simple restart can fix connection issues.
3. Check Bluetooth Settings: If the Zepp Golf app uses Bluetooth to connect with your device, make sure it’s enabled and working properly on your iPhone.
4. Reinstall the App: Delete the Zepp Golf app and then reinstall it from the App Store.
5. Check App Permissions: Go to Settings > Zepp Golf and make sure that all the necessary permissions are enabled.
6. Try Another Device: If possible, try connecting another device to the app to see if the problem is with your iPhone or the app.
7. Contact Zepp Golf Support Again: If none of these steps work, try reaching out to Zepp Golf Support again. They might be dealing with high demand, so give them some time to respond.
Remember, it’s always important to back up your data before performing any major troubleshooting steps.