My iPhone Face ID is not working

sodirjon Said:

"My Face id is not working"

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How so?

Troubleshooting Face ID:

Start with a Restart:

Having just made the change, restart your iPhone, and see if it then is fixed.

Face ID:

There are know stand alone updates for Face ID that I am aware of. So, what's the issue?

Overview these two links:

• If an Alert Says Face ID has been Disabled on your iPhone or iPad Pro - Apple Support

• If Face ID isn't Working on your iPhone or iPad Pro - Apple Support

Hello Hlaoomg,

If Face ID isn't working on your iPhone you can try to resolve the issue by following the steps here: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the issue continues after completing those steps, reach out to Apple Support for more help: Get Support

Thanks.

If Face ID isn't working for you, there is most likely something wrong with your TrueDepth camera. First, look at these two articles for help. If that doesn't fixa the issue, then make an appointment at the Genius Bar to have your camera issue diagnosed.

If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If Face ID isn't working on your iPhone or iPad Pro - Apple Support (AZ)

Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple

My Face id is not working