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How do I redeem a gift card if the digits are scratched off?

How do I redeem if a digit is scratched off


[Re-Titled by Moderator]

Posted on Sep 18, 2023 11:02 PM

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Question marked as Top-ranking reply

Posted on Jan 12, 2024 12:56 PM

i have $100 Apple Card just 2 digit code scratch off

293 replies

Sep 19, 2023 8:16 PM in response to Katiely

Re: Apple gift card : How do I redeem if a digit is scratched off


Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.

Jan 16, 2024 1:36 PM in response to owolabi147

See: Apple support's online article:

What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

says:

"If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support."

Also:

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 


(NB: see at the bottom the above article: "Find your serial number" and illustrations.

The serial number is not the same thing as the code that begins with "X" that you use to redeem the card.


Apr 13, 2024 9:15 AM in response to gambo288

gambo288 wrote:

My code got scratched off


Hello and welcome to the thread.


Here is what to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


You will need to contact Apple Support.


They may or may not be able to resolve this, or they might direct you to the store where the card was purchased.

Apr 16, 2024 10:13 AM in response to Shedoobilling

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

Apr 29, 2024 2:06 PM in response to Sandragblendora

Sandragblendora wrote:

How do I get the code of my Apple Card that I over scratched?

From the post made only a few hours before yours in this very thread:


Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

Apr 18, 2024 10:57 AM in response to Youngcitizen2

lease follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

May 2, 2024 10:06 AM in response to olawunmi246

Please follow the steps in this Apple Support article. 


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If after reviewing the article, and following the directions in the article, you need additional assistance please follow the link below to contact official Apple Support. 


Contact Apple Gift Card Support

How do I redeem a gift card if the digits are scratched off?

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