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Thaonguyen6363 Said:

"I want to ask Apple for refunding my money. I don’t wanna update app Soda on App store but My bank account has been lost money automatically. I created refund request and Apple denied my request. I feel it so bad.

pls help me to recall the fund"

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Thank you for the followup reply.

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Click on the link below, you can

• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method

Subscriptions and Billing - Official Apple Support

Hello,

You have placed this in an English-based forum. Can you please translate this? That may help you get the answer you need.