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Can’t download free apps grey out

my phone won’t download free apps and in the settings it’s greyed out and will not allow me to give access to download applications

iPhone 7 Plus, iOS 14

Posted on Dec 17, 2023 8:09 AM

Reply
4 replies

Dec 29, 2023 11:38 AM in response to dontay16

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Can’t download free apps grey out

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