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iMac boots to padlock screen and asks for password. My wife’s password no longer works. She uses an iPad instead of the iMac.
Help please
also iMac won’t boot in safe mode
we have had this iMac for approximately 12 years.
[Edited by Moderator]
iPad Pro
because if you don't then just do these steps
Immediately press and hold one of the following key combinations until you see the startup screen:
This is a Firmware Lock. You will need the password used when it was enabled. If you forgot only Apple Store can help reset IF you provide proof of Purchase that you are the owner.
do you have important files on it?
iMac stuck on Padlock screen loop
