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why did my true tone disappear after upgrading to ios17?

I upgraded my iPhone to ios17.4 and after the upgrade I didn’t find True Tone in my control centre anymore. I checked the settings “brightness and display “ and I can’t find True Tone either. Please what is the reason for this?

iPhone XS, iOS 16

Posted on May 1, 2024 5:15 AM

Reply
1 reply

May 1, 2024 5:17 AM in response to Nicelyyy

Parts and service history

With iPhone 12 models and later using iOS 15.2 and later, you can go to Settings > General > About to see the parts and service history of your iPhone and you can see if the camera has been replaced. If the repair was done using genuine Apple parts and processes, you will see "Genuine Apple Part" next to Camera.

 



  • You will see an Unknown Part  message if the camera installation is incomplete or if the camera:
  • Was replaced with a nongenuine camera
  • Was already used or installed in another iPhone
  • Isn't functioning as expected

This message doesn't affect your ability to use your iPhone or access your camera.

Learn more about iPhone parts and service history.



If your iPhone's camera has been previously replaced, repaired, or serviced by an unauthorized service provider, it's worth noting that Apple may decline to provide service for your device. The decision to refuse service will depend on the specific components that were affected by the unauthorized service.



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



why did my true tone disappear after upgrading to ios17?

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