I am unable to sign in to Apple Music on my Mac

Question

awloftus Author

Level 1

4 points

I am unable to sign in to Apple Music on my Mac

Apple Music - have you ghosted me? Why can't I even log in on any machine?

[Re-Titled by Moderator]

iPhone 7, iOS 10

Posted on May 2, 2024 9:01 AM

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Answer 1

May 2, 2024 2:42 PM in response to awloftus

You can click the "Do not show this message" checkbox to stop seeing the message.

Then verify your Apple Music iCloud Library for the number of tracks you have.

also, see the following for a possible option to resolve the 100K message.

See here for some possible fixes:

click here ➜ How am I "Exceeding Limit" (100K) for iCl… - Apple Community

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Answer 2

awloftus Author

Level 1

4 points

May 9, 2024 8:40 AM in response to awloftus

No matter how many and how often I delete the ghost playlists, or trash the library from hard drives they

keep coming back. I've tried logging in on an iMac, MacBook, and iPhone with three different Apple IDs and I keep getting the ghost playlists minus the ability to really do anything else. I've also tried logging out and back in, restarting machines, quitting music on all but one machine at a time, etc. How can things be so

corrupted across three different machines, OS', and logins?

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Answer 3

May 2, 2024 10:15 AM in response to awloftus

See here for some possible fixes:

click here ➜ Loading Music Library stuck - Apple Community

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Answer 4

awloftus Author

Level 1

4 points

May 2, 2024 9:58 AM in response to Phil0124

Hey there -

It won't move past this:

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Answer 5

awloftus Author

Level 1

4 points

May 2, 2024 10:59 AM in response to Phil0124

Thanks!!

First step (deleting Music Folder from finder) got me back to my original problem:

I don't think I have that many tunes in my file, but even if I do I can't figure out how to delete some!

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Answer 6

awloftus Author

Level 1

4 points

May 3, 2024 8:21 AM in response to Phil0124

Hey there - thanks!

It finally loaded, but now I've got gobs and gobs of duplicate (but empty) playlists .

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Answer 7

May 2, 2024 9:28 AM in response to awloftus

What happens when you try exactly?

What do you see in the Account menu in the Apple Music app?

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Answer 8

May 3, 2024 9:15 AM in response to awloftus

You should be able to delete those playlists. It may take a while, but it should be easily done. Just right click or control click on the playlist and then on "Delete From Library".

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