How can I prevent my AirPods Max from disconnecting?

Question

Level 1

4 points

How can I prevent my AirPods Max from disconnecting?

My AirPods Max cut off for no reason whilst listening, fully charged, I have iPhone 13 fully updated, and AirPods Max only recently bought, and suggestions pls

[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on May 6, 2024 4:07 AM

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Answer 1

WheelieNick

Level 8

37,991 points

May 6, 2024 4:12 AM in response to Hydro_70

Have you tried to reset the max to see if the issues persist ?

AirPods Max: On the right headphone, press and hold the Digital Crown and the noise control button at the same time until the status light next to the charging port changes from flashing amber to flashing white (around 15 seconds).

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Answer 2

WheelieNick

Level 8

37,991 points

May 6, 2024 4:18 AM in response to Hydro_70

If you tried to reset them and they;re still not working, and they’re almost new, please go back to the store where you’ve bought them to see if there maybe is an issue going on that can fixed under warranty

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Answer 3

Hydro_70 Author

Level 1

4 points

May 6, 2024 4:16 AM in response to Hydro_70

Already tried that and still not working

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