iPhone not charging

I dropped my phone and now it doesn’t wanna charge

iPhone 15 Pro Max, iOS 17

Posted on May 6, 2024 3:40 PM

Reply
2 replies

May 6, 2024 4:01 PM in response to Nose1205

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


or, if the phone still will not charge....


2) There is a hardware problem with the phone that was caused by the drop. The phone will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

iPhone not charging

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