Can't stop Safari from opening on restart and then triggering the App Store

Question

Can't stop Safari from opening on restart and then triggering the App Store

I'm trying to sort out an issue on my dad's iMac. It's a late 2015 running Monterey (12.7.5) The OS just updated today. Every time the computer restarts, Safari opens, opens a tab for apps.apple.com (MacOS High Sierra page) and then opens the App Store.

I've done all the obvious things: malware scan, cleaned out extensions, removed any settings to open any programs on login. Checked preferences in Safari and App Store. I removed Safari as the default browser and set it to Chrome. Yet Safari/App Store STILL opens every time on restart.

The problem doesn't happen when restarting in safe mode.

Anyone have any ideas? I'm at a loss.

Earlier Mac models

Posted on May 18, 2024 11:17 AM

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Answer 1

Ferd II

Level 10

104,359 points

May 18, 2024 12:02 PM in response to 7BillionBuddhas

7BillionBuddhas wrote:

...removed any settings to open any programs on login.

I presume that means "Login" Preferences? Set up users, guests, and groups on Mac.

Try restarting Safari, while depressing and holding the "Shift" key.

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Answer 2

Ferd II

Level 10

104,359 points

May 18, 2024 2:21 PM in response to 7BillionBuddhas

Also...did you choose Chrome as the default browser using the "Default web browser" preference Make Safari your default web browser on Mac?

That article states: "Some apps open webpages in a browser other than your default browser."

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Answer 3

May 18, 2024 12:13 PM in response to Ferd II

Yes, removing login preferences in Settings and also making sure it's not turned on in the dock.

When I restart Safari w/the "shift" key it doesn't open the apps.apple.com tab. So that's good. Now I'll need to troubleshoot what 3rd party script is running to trigger the issue.

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