Display screen size keeps changing cutting of bottom part of display IP4

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Level 1

8 points

Display screen size keeps changing cutting of bottom part of display IP4

Not sure how to explain but when I hit the menu button the home screen comes up normal and the quickly increases the vertical size by maybe 5%. Just enough to push the 4 apps on the bottom down far enough that I can not see the the name of the app. I can touch it and drag it up but then I loose the signal strength.

This also happens with every other app. If I open mail it opens normal and then zooms in just far enough to loose the the download status.

I have made sure that the accessibility options are all off. Its not the 3 finger zoom tap. I have powered it off but nothing changes.

Message was edited by: jimonthego

Iphone 4, iOS 4

Posted on Sep 23, 2010 1:13 PM

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Answer 1

wjosten

Level 10

95,321 points

Sep 23, 2010 1:24 PM in response to jimonthego

Try resetting your phone, you won't lose any data or settings:

Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off).

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Answer 2

jimonthego Author

Level 1

8 points

Sep 23, 2010 1:34 PM in response to wjosten

Tried that too. I even changed my background photo to make sure that wasn't the issue.

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Answer 3

wjosten

Level 10

95,321 points

Sep 23, 2010 1:39 PM in response to jimonthego

The next user troubleshooting steps are:

1. Restore your phone from your most recent backup, followed by syncing your itunes content back to your phone. Note: If your problem is being caused by corruption on your phone, restoring from backup will merely restore the problem.

2. Restore your phone as a new device in itunes, followed by syncing your itunes content back to your phone. All saved data on your phone will be lost.

If no change after restoring as new, make an appointment at an Apple store.

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Answer 4

jimonthego Author

Level 1

8 points

Sep 23, 2010 4:21 PM in response to wjosten

Is this a common occurrence? Are other users experiencing similar issues?

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Answer 5

wjosten

Level 10

95,321 points

Sep 23, 2010 5:51 PM in response to jimonthego

Is this a common occurrence?

No. Millions of iphone have been sold with absolutely zero issues. Anything built or designed by man will have issues. Fortunately, with the iphone, these issues are small in numbers compared with the numbers sold/in use.

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Answer 6

ozzzzie

Level 1

8 points

Oct 17, 2010 8:15 PM in response to jimonthego

I seem to have a similar issue.
I turn my phone on from standby - everything is normal.
Then I start e.g. the iPod app. The display seems to 'grow' very slightly.
turn the iPod app off - the display 'shrinks' a couple of pixels and then 'grows' again. Now I can only read half of the icon text on the bottom row.
If I do a screen capture it will capture the whole screen - even the couple of rows of pixels that I can't see.
Hmmm...

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