Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 4 No Service/ Searching

Hello. I just upgraded to an Iphone 4 yesterday and I also purchased an OtterBix case to go around it. I have noticed that even with the case my phone is constantly saying No Service or Searching. I uprgraded from a 3gs and I am in the same places that my 3gs would get signal fine. Is this a 4g network thing, an Iphone 4 thing, or is there a fix to this? Thank you for all your time and help!

Iphone 4, iOS 4

Posted on Sep 27, 2010 12:33 PM

Reply
9 replies

Sep 27, 2010 12:54 PM in response to MissMaria1016

Hi,
Just posted similar on another thread.
This problems seems to be the same with every iPhone 4 user I know.
Are Apple going to address this problem?
The bumper does not do the job and I don't want an unattractive piece of rubber round my phone.
I want the phone I shelled out £300 for - which is beautiful.
Apple please can you talk to us about this?

GB

Sep 28, 2010 9:29 AM in response to MissMaria1016

I had the same problems on Cyprus (holiday) and had strange behavior with "No service":
The day of arrival my iPhone 4 picked up the signal from the local provider
The next day (I turned the iPhone off at night) I couldn't get any connection ("No service"). I tried several things (resetting the phone, taking out SIM card etc...) but nothing worked
A day later I tried resetting the network settings and after 10 minutes or so I had connection again. So this seemed to work.
However, when I had No service in the days thereafter, resetting the network settings did not help
But in the last days of our holiday, the phone connected from itself again
Maybe it was the local network playing up, but I think that's unlikely, because my wife had reception all days with her Nokia

Back home (Netherlands) I tried to reproduce the problem, but I always had connection. Last week I went to Germany and over there the connection was fine also.

So I'm a bit in doubt now whether I should bring the iPhone in for service.

Sep 28, 2010 5:28 PM in response to MissMaria1016

My wife's iphone 4 has been doing the same thing for the past few days. I went to visit an Apple Genius and they took me through the normal procedure. Since the phone was at 4.0.1 she said the upgrade to 4.1 would fix ALL problems... not so. The upgrade did not resolve the searching... and no service issues. Here's the sad part: My wife had better service at the AT&T store. They first tried to replace the sim card and now have opened a case with Apple for a replacement phone. Going to the Apple Store to pick it up tomorrow. So if you are tired of jumping through hoops with Apple go to the AT&T store. They seem more motivated. Surprise!

Iphone 4 No Service/ Searching

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.