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iPhone 4 Contacts Disappeared After Receiving Text Message

This morning when I woke up to a text message it showed the full name. Literally just about an hour later I received another message from the same person, but it only showed the phone number. When I went into the Contacts I saw it was completely empty. All of my favorites and recent calls are there but they're just the phone numbers, no names or anything else. How did this happen? I didn't change anything and I have no idea what to do.

iPhone 4, iOS 4

Posted on Nov 8, 2010 6:34 PM

Reply
243 replies

Dec 20, 2011 8:12 PM in response to amaule05

iPhone 4 with OS 5.0.1: Contacts homeported on MacBook and iMac. iCloud and MobileMe.


I have tried all the recommended fixes (except texting) and NOTHING has worked to restore contacts that first disappeared and reappearred randomly, and now seemingly have disappeared altogether. When connected to iTunes and syncing, Contacts never, ever appears on the iTunes screen, much less being synched.


Apple's apparent deaf ear to this apparent chronic problem is unworthy of them.


For me, losing contacts has reduced the phone's utility about 90%;

Dec 21, 2011 4:40 PM in response to amaule05

Well, a kind person in my local Apple support community suggested that the problem "probably" arose because of Mobile Me and iCloud having a problem getting along. Because I cannot yet delete Mobile Me (my MacBook is not upgradable to Lion, and I have too many serious un-upgradable applications on the iMac), I chose Mobile Me and turned off iCloud in settings.


Voila!


All my contacts suddenly reappeared.


Do I have any more wisdom? No. And...I do not know what I will do after 12 June.

Jan 11, 2012 7:30 AM in response to amaule05

This has happened to me three times now. I don't even know what MobileMe is and I only sync with Itunes on my pc. But I did find a quick fix to make the contacts reappear, but it probably won't stop it from happening again. Someone did do this halfway, but needed to take one more step to complete the process.


1) Swipe to the left of the homescreen to search your iPhone

2) Type in a name or however you save your contacts and your iPhone WILL find the contact (but it's still not in contacts list yet).

3) Select the contact (or any contact) that the search found (be sure it's within the "Contacts" icon to the left of the list).

4) Close out the contact, and then go back into your contacts list and all contacts should have reappeared.



As I said, I doubt that this will stop the problem from happening. But it will dispell all of the anxiety (momentarily at least).

Mar 6, 2012 2:18 PM in response to amaule05

I had the same problem, this happened cause of iCloud in my case.


Solution:


I didn't like iCloud so I delete it. So iCloud took my contacts with it, cause contacts box was 'on' instead of 'off' position.


So do the following:


Activated iCloud again:


Settings -----> iCloud----->activated your iCloud account------>you should have your contacts after activating iCloud.


If you want to delete/remove iCloud:


Settings----->iCloud----->Contacts------>turn off the contacts' switch on/off first, before removing iCloud----->go to the bottom of the screen and click 'Delete Account'.


Done! shoot me a text if this work for you.


vjbz

Apr 3, 2012 9:19 PM in response to ramonreyesjr

I lost over 750 No's!!! All I have have on my phone right now are my contacts in my email(hotmail) which is about 440 contacts. These are the same email addresses on my hotmail which I had keyed in the numbers manually the last couple of days. The funny thing is, there are a few, maybe less than ten that have their contacts No's with the email, which I clearly remember key-ing in. How is this even possible? Apparently, my icloud was not turned on but nevertheless, what does that got to do with the numbers disappearing? The ****** things is I have deleted all my other contacts while I was doing the transfer. You can clearly see, that even if I can recover the No's it would only be all that on my email addresses. What about the other 300 odd No's?

iPhone 4 Contacts Disappeared After Receiving Text Message

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