Over capacity iPhone 4 - can't sync and get voice memos to computer

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Level 1

8 points

Over capacity iPhone 4 - can't sync and get voice memos to computer

Hi, My friend is overcapacity on your iPhone, and can't even sync at all to get voice memos off her iPhone to her computer. It says can't sync Photos. She is syncing songs with her iTunes library, I guess, it would be good idea to remove a bunch of songs from iTunes library on the computer so when it sync's it will remove those from iPhone. Or, would it better to manage music on the iPhone manualy and have them be removed... ? (Would this delete voice memos)

I ask because the voice memos are important and we dont want to lose them... thanks for any advice

iPhone 4, iTunes 10.x Mac, iOS 4.1, iOS 4

Posted on Dec 26, 2010 10:17 AM

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Answer 1

dbperson Author

Level 1

8 points

Feb 4, 2011 7:01 PM in response to dbperson

I found a useful free program called iPhone Explorer, I was able to get everything off and delete files to free up enough space so it can sync...

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Answer 2

dbperson Author

Level 1

8 points

Feb 4, 2011 7:02 PM in response to dbperson

i posted an answer

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Answer 3

cls24

Level 2

395 points

Feb 4, 2011 8:27 PM in response to dbperson

Touchcopy should work too

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Answer 4

Apr 15, 2011 11:04 AM in response to cls24

Also Try Phone View it will allow you inner access to the phone and you can pull anything you want off it. Works with all the iPhone models I believe.

http://www.ecamm.com/mac/phoneview/ $20

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Answer 5

cbguy

Level 1

8 points

Oct 14, 2011 11:53 AM in response to dbperson

I unplugged my iPhone from the computer. closed down iTunes, and plugged my phone back in. iTunes started up and the proper storage usage showed on screen.

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Answer 6

Zxen

Level 1

8 points

Dec 12, 2011 12:12 PM in response to dbperson

I have 16GB of 'Other' on my iPhone4, 3.7 GB 'Audio', 5.7 GB of Apps and 3.9 GB of free space.

If I try to sync my voice memos, it says I cannot sync because it will exceed total space by 4.4 GB. I can't get them off. If I try turning off other syncing options, itunes tells me it will delete everything. How evil is that? What should I do? These are priceless recordings of my late grandmother. What can I do that is risk-free? I have around 400 recordings and around 700 priceless notes.

Is Apple really like this? Or am I having a nightmare? Why can't I just copy or drag the files off my f$#%ing iphone?

iPhone explorer seems to delete the subject names and destroy the recording dates information. I just triediphone explorer. It marks each date and time as now (insane) and deletes all title information. Don't do it. I am a documentary maker and this is the stuff of litigation. I call for a class action lawsuit against apple to anyone who has lost data. Go to www.publicopinion.co.

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