iPod Touch Greyed out ' No wi-fi '

Question

Level 1

8 points

iPod Touch Greyed out ' No wi-fi '

My iPod touch 2nd gen, 8gb, mc model, 4.2.1 software version isn't able to connect to wi-fi as the 'wi-fi' setting in 'options' is greyed out. Iv'e reset the network settings, reset all settings and reset all content and settings yet NOTHING? However i did accidentally water damage it about a year ago and it didn't even turn on so i just left it at that. Come a month or 2 ago and my ipod all of a sudden turned on?, everything on it was working fine which puzzled me quite a bit. Then come about a week after, my iPod went into restore mode all of sudden, so i turned turned it off, turned it back on and it kept saying i have to restore so that also puzzled me. My wi-fi may work once or month by restoring it but it doesn't stay like it. What could possibly be the problem?

KA766AA-ABU s3320.uk, Windows Vista

Posted on Apr 7, 2011 11:11 AM

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Answer 1

lllaass

Level 10

210,405 points

Apr 7, 2011 11:32 AM in response to Balloon97x

Here is Apple's troubleshooting for your problem. Note that the last item is that is is due to a hardware problem.
http://support.apple.com/kb/TS1559

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Answer 2

Balloon97x Author

Level 1

8 points

Apr 7, 2011 11:43 AM in response to lllaass

I've viewed that page millions of times, none of it helps? and i can't send it back to the store as its been water damaged and is out of warranty. Does this mean bye, bye for my ipod?

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Answer 3

lllaass

Level 10

210,405 points

Apr 7, 2011 11:50 AM in response to Balloon97x

Yes, it appears that your iPod is "broken". There are third-party place that can fix it. Here is one:
http://www.iresq.com/

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Answer 4

Balloon97x Author

Level 1

8 points

Apr 7, 2011 11:56 AM in response to lllaass

But it does work at times? i'm still able to use the ipod, just the wi-fi doesn't seem to work. If i leave it for a few days then turn it back on, chances are the wi-fi will be working again. I really don't want send it away though to a third-party as i just don't feel safe doing it. Giving your ipod to someone you've never heard of before who is located nowhere near you is a bit risky, escpecially a third-party company?

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Answer 5

lllaass

Level 10

210,405 points

Apr 7, 2011 4:34 PM in response to Balloon97x

Other users have uses the place I cited and they did what they said they would. Yes you may have an intermittent problem but frequently they do not go away.

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Answer 6

Apr 18, 2011 9:12 AM in response to Balloon97x

Its all rubbish, Mine worked great until I plugged it into my mac to put some new songs on it. I was informed there was a software update and downloaded it, then the wifi stopped working. It was working one minute on the desk and after the update it stopped, so it has to be a software problem with the updated firmware unless Apple want everybody to go out and buy new Ipods????

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Answer 7

jagamac

Level 2

387 points

Apr 18, 2011 9:33 AM in response to paulfromliverpool

If you feel that the software or firmware is the cause of your issue you should DFU restore your iPod. A DFU restore allows you to replace both the software and firmware that was altered during your software update.

To put your iPod in DFU mode:

1. Connect your iPod to a computer with iTunes installed

2. While the iPod is connected to the computer, hold the sleep/wake button and the home button at the same time for 8 seconds.

3. Let go of the sleep/wake button and continue holding the home button

4. A dialog box will appear in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode if you were successful.

Then all you need to do is click OK, then restore the iPod.

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Answer 8

Apr 18, 2011 9:40 AM in response to Balloon97x

I feel the best way would be to install the previous version of the firmware on the device and see if it starts to work from there?

I can see my device in ITunes without any problem, and I have done several restores.

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Answer 9

jagamac

Level 2

387 points

Apr 18, 2011 9:44 AM in response to paulfromliverpool

If you try to downgrade your already altered/upgraded firmware you may potentially cause more issues for your iPod, on the other hand I have seen it be successful in solving specific issues. Whatever you decide to do just be aware that trying to downgrade your firmware may cause additional problems with the device. I hope it works out for you.

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Answer 10

Apr 18, 2011 9:58 AM in response to Balloon97x

Thanks fo the ideas and thoughts. I would have thought Apple would have a tool do downgrade the firmware to the previous version even if it was just for fault finding?

Thanks

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Answer 11

jagamac

Level 2

387 points

Apr 18, 2011 9:59 AM in response to paulfromliverpool

Unfortunately they do not have a tool for that.

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Answer 12

Apr 18, 2011 10:14 AM in response to Balloon97x

OK, Thanks anyway.

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