Will try the restore when I get home. I had her delete all streaming apps and turn off the cellular data until I get home.
Called Rogers and then couldn't specify what the issue was coming from either. But they did provided unlimited data and a refund for the data overage for this month. They were great on the phone, except they couldn't pinpoint the usage and what it was downloading. They were able to let me know that there was atleast 1 gig downloaded within the past 12 hours or so. And earlier in the month there was 2 instances of 2 gigs or so during a 12 hour episode.
The two apps she had downloaded and used recently was the Edge 102 and Global TV apps.
I am also going to install the Data Usage app to monitor the usage for the rest of the month.
Thanks