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Sync Session Failed to Start iTouch iOS5

Since upgrading my 64GB 4th Gen iTouch to iOS5 I kkep getting the 'Sync Session Failed to start" message.


I'm using the iPod with an XP PC and it always worked before the upgrade. iTunes is 10.5.0.142.


Seen lots of others post this question, but can't find an answer!

iPod touch, iOS 5, XP PC. iTunes 10.5.0.142

Posted on Oct 20, 2011 1:40 AM

Reply
69 replies

Aug 14, 2012 8:11 PM in response to moenyc

to moenyc, I am on ITunes 10.6.3.25 which is a version above the version you mention having the fix. I'm on windows 7. And still getting the can not sync. I did finally manage to sync my music, apps and mp3 books but photos failed.

I have yet to try wireless sync or the power button (HOME and POWER) which I never heard of before.

I plan to try both to sync my photos.

Will update group.

Thanks for the responses.

drummev01

Aug 15, 2012 4:48 PM in response to stuartfromberkhamsted

I've had this problem with my iPhone 4s & it even had Apple so confused they replaced the phone thinking it may have been a hardware fault but the problem persisted with the new phone.

Anyway long story short as trust me the details & time taken are very boring... I narrowed it down to the file in the iTunes library folder called iTunes Library Extras.itdb

With iTunes off I moved this file out of the folder (& stored it safely as a precaution) then restarted iTunes.

On opening iTunes spawned a new copy of the file no problems. I plugged my iPhone in & every problem I've had (spinning 'beach-balls' after any action, causing iTunes to hang, not synching but appearing to do so & the alert 'The iPhone could not be synched because the synch session failed to start') was gone.

The phone now works perfectly when synching!
I hope this helps someone 🙂

Aug 15, 2012 7:20 PM in response to stuartfromberkhamsted

To Adam Woodhams- Thanks for the tips. I finally got it to work by using a different usb port and syncing a piece at a time, music, then books, then podcasts, then photos. If I try to do them all at once it times out without adding content. Funny thing I still got the message that Itunes could not be sycned due to timeout but in fact it was synced!

Next time I'll try your suggestion and let you know how removing the file works for me.

thanks,

Vicki

Sep 12, 2012 1:21 PM in response to Cadford

This was happening to me. I found on another thread that if you power cycle your ipod (or iphone), by simultaneously holding down the home and power buttons, and then try syncing it again it should work. I tried this and it worked for me.


Powercycling my ipod worked for me. It is syncing now. Definitely never getting an iPhone!

Oct 12, 2012 5:20 PM in response to stuartfromberkhamsted

I have found iTunes does not like syncing my photos from a network share. Trying to syncing photos from a shared location caused this error on my iPad (gen 3). Move photos to local PC and try syncing.


I tried all the other suggestions but continually had the error when including photos in the sync. Once I moved the photos that I wanted to sync to the local PC sync worked again. I dont know why iTunes wont work with network shares (really should be no different). This has only started to happen since 10.7.0.21 was installed. The shared location is a NetGear NAS on a Gbit LAN.

Nov 4, 2012 7:31 PM in response to Adam Woodhams

Adam Woodhams wrote:


I've had this problem with my iPhone 4s & it even had Apple so confused they replaced the phone thinking it may have been a hardware fault but the problem persisted with the new phone.

Anyway long story short as trust me the details & time taken are very boring... I narrowed it down to the file in the iTunes library folder called iTunes Library Extras.itdb

With iTunes off I moved this file out of the folder (& stored it safely as a precaution) then restarted iTunes.

On opening iTunes spawned a new copy of the file no problems. I plugged my iPhone in & every problem I've had (spinning 'beach-balls' after any action, causing iTunes to hang, not synching but appearing to do so & the alert 'The iPhone could not be synched because the synch session failed to start') was gone.

The phone now works perfectly when synching!
I hope this helps someone 🙂

Thanks Adam. this worked for me too.

Dec 10, 2012 1:00 PM in response to stuartfromberkhamsted

This typically occurs when iTunes has recently been updated and the first action that occures with the new version is plugging in your device, which prompts iTunes to open itself up.


The new update typically requires that you run iTunes at least once after updating so that the updates get fully applied and so that whatever "What's New" message can appear/be dismissed.


When iTunes opens for the first time after an update as a result of plugging in a device, the update is not properly initialized and the "What's New" never appears.


Simply starting iTunes on its own after an update will usually avoid this problem/bug.

Sync Session Failed to Start iTouch iOS5

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