Iphone Configuration Utility gives an error

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Iphone Configuration Utility gives an error

Hello Everyone,

I created a configuration profile for an iPad but everytime I press the "Install" button it gives me an error message "Value cannot be null. Parameter name: Cert"

It is my irst time I am trying to use this utility and I am sure I am doing something wrong, but what? I left almost everything unchanged on the new configuration profile, so this means that I haven't put anything that requires certification or passwor or something like this.

The iPad is completely new.

Thank you very much for your help

iPad 2, iOS 5.0.1

Posted on Feb 2, 2012 7:25 AM

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Answer 1

Feb 2, 2012 7:56 AM in response to Christost

I'd see first if any of the payload categories (General,passcode,Restrictions etc.) has been expanded inadvertently or if a required item in a payload hasn't been filled in...you might also try to close all but the most basic payload categories and incrementally open and configure new ones till the error comes up.

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Answer 2

Christost Author

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Feb 3, 2012 12:59 AM in response to Bonesaw1962

Well I am sure I'm doing something wrong but I don't know what.

I unpacked the new iPad 2 3G and I connected it on my computer. Before that I created a new configuration profile and the only thing I changed is the General category. All the others are stayed with the default values and not expanded.

So, after the iPad connection with my PC, I click on the new device and on the right side of the window I select the "Configuration Profiles" tab. Of course I select the new profile and I press "Install" . Immediately I get the error message "Value cannot be null. Parameter name: Cert" .

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Answer 3

Feb 5, 2012 6:53 AM in response to Christost

I have had this happen and determined it was missing information in one area.

However, It looks like you have critiqued the general area and nothing is missing.

Review your profile or try making another one.

You could also try shutting off the iPad and restarting.

If you have a password, make sure you login and open the iPad.

Then try attaching the device again.

I have seen this happen and the iPad I was working on was in some state and the profile would not apply.

I am not sure if this will fix your issue but worth a try.

H.

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Answer 4

Feb 21, 2012 9:03 AM in response to Christost

Had this with an iPod touch I had just restored. It wouldn't accept the profile until I went through intitial setup on the device itself.

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Answer 5

sfromnsw

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Jan 14, 2013 2:53 PM in response to Steve Jones9

I am having the excact same issue.

I have tried only openning the basics, still no joy.

If I try to send the profile via email, it installs but not properly, by this I mean that the restrictions I am setting it is not enforcing.

Has anyone had anyluck with gettin iPCU to as it is supposed to?

Should I be considering setting up a VR Desktop with Lion OS to run Apple Configurator instead?

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Answer 6

sfromnsw

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Jan 16, 2013 6:22 PM in response to sfromnsw

OK, so, forget running virtualised desktop with MAC OS for Apple Configurator. There is no legit way to do this as you need the ISO.

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Answer 7

Feb 7, 2013 6:57 AM in response to Christost

I think the error means the configuration is not excrypted.

Try Exporting the configuration. Make sure you sign it when you export it.

Import it back in, and try it again. You make have to restart ICU a once or twice.

This fixed it for me.

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Answer 8

Aug 15, 2014 12:05 PM in response to Christost

I saw this error after restoring a device.

Opening iTunes and hitting "Get Started" on the "new device" screen resolved the issue.

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Answer 9

vinod.m

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Nov 11, 2014 4:09 PM in response to MajorGiroux

Had the same issue. I had to ensure basic iPhone setup was completed. Apart from that iPhone 6 was connected to computer and itune in the PC was open (by default). When I closed iTune and tried to install the profile from iPhone Configuration Utility it worked straight away.

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