Mic Not Working - DURING CALLS ONLY - (Microphone Fine Otherwise)

Hey there, i have the same problem, on calls via carrier the mic doesn t work but on wapp facebook so on it works. I use an 6s+ and yesterday i just got the phone replaced on warranty . So what i can do?

This seriously worked. I tried SO MANY THINGS and banging the stupid phone on my knee worked after 2 weeks of this mess, 4 hours of phone calls with att (on someone else's phone of course) a trip to the store to get a new SIM card, resetting network settings multiple times, etc... and BANGING it on my KNEE worked. There is definitely something loose inside, probably from dropping it. THANKS!

I had this problem and it was solved by having the Network re-synchronise the simcard. After that I needed to do a manual network selection, and then the microphone worked. One can also check the mic before asking for a re-synchronising by inserting another simcard, but this can mess about with some apps.

Front Microphone while call - Not working

Speaker while call - Working

Speaker while Music - Not working

Headphone - Working for call and Music

Bluetooth Headphone - Working for call and Music

Seems phone 5s stuck in 'Headphone' mode. There is no setting to come out from this situation.

Tried setting as suggested in one of forum : Setting > Airplane mode > On.. Leave phone for couple of min and turn Airplane mode Off.

Surprise. All started working fine..

I am not sure what happen.. Seems It's iOs 11 problem.

Okay so I've seen this problem left and right with no adequite response from Apple or anyone else. One "solution" was to reball the sockets on the audio IC. It's impossible. You can't reball the sockets and even if you could, you have to order the template from China. What about going to the genius bar? Good luck there bud. Apple uses a not-so-sly method of muscling you out of using your old phone by scrapping your warranty and saying "Pay us 400 dollars and we can fix it." Good luck with this company, man. I've used Apple for long enough. I never liked them because they always made Dell quality products with a different label.

I know Droid has its faults but at least the companies don't nickle and dime you like Apple. "Applecare" pfft.

I'll let my girlfriend know about the 160. Did they do a straight swap? I feel your pain about the broken component. I bought a Nexus Galaxy and I feel like I got a **** of a lot more for my money. I'm not being nickle and dimed for every feature on the phone to be unlocked by corporate ATT.

As for you get what you pay for....look at what just happened to you. You got screwed for what you paid for. And it's not worth the 1000 bucks nor is it worth your soul. I've had way too many problems with Apple and I feel like others have too. Despite what happens to them, no one will ever quit using them because of brand loyalty. Luckily, I escaped when I could.

Well I agree with some of what you're saying. I can't support the jailbreaking thing though since that is not an Apple product. It's simply where someone filled a need that Apple couldn't fulfill. I guess it's an either/or type deal.

http://www.youtube.com/watch?v=0jhWxYTVxe4&feature=youtube_gdata_player

Sorted

i too am having this same issue with the mic since updating to 5.1 OS. Apple told me today they would replace it for 160 bucks or i can upgrade to the 4s using my AT&T eligiblity. UM why would i want to do that with a new phone on the horizon?

the mic works with all other apps just not in-call. APPLE are you just going to ignore this softwear glitch?

please help..

The only things that seems to work for me TEMPORARILY is doing a network reset. It works for a short time and then the mic stops working again during calls only.

My wife had the same problem with her iphone 4, tried everything but got to the point where on almost all calls no sound could be heard by the person being called. In the end I looked to see if the noise cancelling software was at fault, the noise cancelling feature works by reading the background noise from a second mic by the headphone socket and then using the ambient sound to cancel out from the speech when making a call. People with hearing aids need to turn this feature off so by going in to Settings, General, Accessibility, Hearing Aid Mode and turn it ON, the noise cancelling feature is disabled and... TA DA the phone now works like it should. So it looks like there is either an issue with the noise cancelling mic or with the software that controls the two. Either way it fixed the problem and is a simple thing to try before pulling your phone to bits or sending it off for repair. Hope this helps. M

Please everybody who has this problem, the fix is very simple listen up:

one screw near the camera (big head one fixing the bard to the metal body of the phone seems in some cases to be guilty of this).

What is happening for sure, the second mike near the headphones jack is not working. It seems to be grounded with the body and it's contact is on this particular screw!

just loose a bit this screw or tighten it a little bit it depends, play with it till you get the best result

again its that screw between the camera and the chassis (to the left and a bit down).

this will fix it the problem for sure, it did fix mine and many others that I know.

the source for this fix is iFixit.com

I just had this same issue with my iPhone. Would work with Skype but mic would not work with normal phone call.

The Fix:

1. Looks like by removing the back cover and applying pressure to an area (in the back), the mic would start working again. Reading through other people's fix, the "pressure point" can be different base on whats wrong. In my case it was right below the camera.

Steps I took to fix:

1. Unscrew bottom screws

2. Take off back cover

3. Stick a piece of plastic/cardboard right below the camera

-> My piece was about a half inch wide and a quater inch tall.

-> About 2-3 papers thick

4. Place back cover on, re-screw.

Should work now.