iPhone Songs Greyed Out - Won't Delete
Hey,
For some reason my iPhone has synced music that will not be removed from my iPhone. These items appear greyed out on my iPhone, but do not show up in iTunes when I plug my iPhone in (For instance, Coldplay's album "Viva La Vida," appears on my iPhone greyed out, but iTunes shows that no such songs exist on my device). Similarly, some items are also greyed out in iTunes when I connect the iPhone (coincidentally, all items I bought from my account on my iPhone). If I try to delete the greyed items from my phone in iTunes, they appear to delete, but later reappear - and never leave my phone.
Image of greyed songs on iPhone:
Image of songs greyed in iTunes:
These songs will not be removed from my iPhone. Even if I delete my entire library from my iPhone, these songs remain.
Conveinently, all of the songs that will not delete are items that my sister has bought on her account, and my iPhone constantly asking me for my sister's iTunes password any time I connect my iPhone to my library. Surely these issues are connected. I have deauthorized my sisters account from my computer, and have tryed every possible method of removing these songs. I don't want my iPhone to have anything to do with my sisters account - how can I make it forget her account? I have tried every way I can imagine, including removing my entire library of music from my phone.
I am relatively savvy with iTunes and the iPhone, and cannot seem to fix this by any method. Is it something to do with iCloud?