Ipad2 gives me ""accessory is not supported" message w/ VGA adapter that I used lots of times before. Now it's not working. Why? and how do I get it back to normal functioning?

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Ipad2 gives me ""accessory is not supported" message w/ VGA adapter that I used lots of times before. Now it's not working. Why? and how do I get it back to normal functioning?

I used the (Apple branded) VGA adapter lots of times last year. Now I got back to one place I used it many times and it does not work. When I restart iPad with the adapter connected, I get the "accessory is not supported"message. But that same accessory WAS supported before.

This is very annoying as I planned a whole bunch of presentations starting this week to do with my iPad2 and that adapter.

iPad 2 Wi-Fi, iOS 5.0.1

Posted on Feb 28, 2012 7:45 PM

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Answer 1

Diavonex

Level 9

67,217 points

Feb 28, 2012 8:36 PM in response to davidfmendes

If it's still under warranty, get it replaced.

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Answer 2

davidfmendes Author

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9 points

Feb 28, 2012 9:04 PM in response to Diavonex

But is it really a problem with the cable? Isn't there any issue with IOS 5? I ask this because the last time I used the adaptor was before upgrading my iPad2 to IOS 5. Adaptor worked well in IOS 4...

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Answer 3

Diavonex

Level 9

67,217 points

Feb 28, 2012 11:56 PM in response to davidfmendes

You can try a reset and test adapter again. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

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Answer 4

davidfmendes Author

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9 points

Feb 29, 2012 4:51 AM in response to Diavonex

Thanks. I tried that, but the problem is still there. It might be a physical problem with the adapter, but why the message "this accessory is not supported by iPad"? that is what makes me think of an upgrade issue.

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Answer 5

Diavonex

Level 9

67,217 points

Feb 29, 2012 4:56 AM in response to davidfmendes

This problem I guess started when Apple reduce the power to the Docking Port in IOS5.

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Answer 6

davidfmendes Author

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9 points

Feb 29, 2012 11:20 AM in response to Diavonex

That makes a lot of sense but know what can be done? if that is the problem, even replacing the adapter will not do any good, right?

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Answer 7

MSEC

Level 1

4 points

Aug 7, 2012 11:14 AM in response to davidfmendes

I received the same error message, "Accessory Not Supported" from both the VGA and DV video adapters I purchased, both were boxed direct from Apple. However, to bypass this problem I simply clicked on Photos icon on iPad2 and flipped through photos until it displayed on my projector. I then exited the Photos app and my home screen displayed fine on the projection screen.

Some logic issue with the video adapters, but launching Apple Photo app initializes the video adapters then they work fine for mirroring after that.

Platform: iPad2

IOS: 5.1.1

Best regards!

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