Safari 5.1.4 Bank of America

Actually this has nothing to do with saved passwords or cookies. It is likely a javascript or rendering error, since thats how the login pages are processed.

In other words, clearing the cache or passwords won't do anything. If it helps anyone I can provide a javascript trace dump.

By the way, the keychain has never stored the username or password for the Bank of America website because of how they do their login.

Problem solved. Missing script on server end.

The problem I was having was a missing script on Bank of Amereica's end. In other words their server was messed up. It may still be, I haven't checked. If you're having problems, check the URL that you are forwarded to during the authentication process. I it says "onlineeast" somewhere in it, it may be the same server that I as having problems with. If the authentication is not done properly, this may affect the ability to use the account page.

The quick way to get around this I used was to force it to load the mobile version of the site by using an iPhone user agent string. This lets you do some basic things, but trying to change back to the regular site after authenticating results in the same errors.

You might want to complain to Bank of America if the problem still exists. Im surprised they haven't caught that there is an error with potentially a wide area of effect.

Actually the problem is that Bank of America seems to have changed the login screens which come up asking for your password (and your security question answers). You can see this if you visit with a different browser. The problem is there is likely a script that checks to see if the browser that someone is using is compatible with the site, and only forwards connections with approved browsers. They likely forgot to add Safari to the list. This actually happens quite frequently.

As for the www.bofa.com/mobi. This site no longer seems to exist (likely because it was only designed for simple mobile phone browsers). To get to the mobile site, you can change your user agent string to any mobile browser and go to the regular site.

Sorry this doesn't help much, but this does tend to happen.

If you're getting stuck on a blank screen just after the initial login page (where you give your user name), here's a quick work around. After enterting your username and getting the page, go to this URL:

https://www.bankofamerica.com/login/sign-in/signOn.go.