I just bought an iphone 3gs and it came with ios 4.2.1 , the first thing i did was try to update to ios 5.1, and i keep on getting error 37. I tried disableing the antivirus, windows firewall and all the others solutions i found in discuttions and nothing worked
iPhone 3GS, iOS 5.1
A) Is it jailbroken?
B) Are you positive it's a 3Gs, not a 3G? (Does it include the compass app?)
The phone was bought today from a vodafone dealership , it was saeled ( battery was depleted but that's because it was the last one in stock ) . No jailbreak was made, and and sure it's a 3gs, itunes said update to ios 5.1 after i activated it
Something is wrong. Have you ever used your machine to jailbreak, or attempt to downgrade an iDevice?
Honestly, I'd take it back. I can't find a single reference on the google for this error where the phone was not jailbroken.
The battery shouldn't have been completely dead out of the box, nor should it have had anything less than 5.0 on it. iPhones are in high enough demand world wide that they should not be sitting on the shelves that long. More likely, someone at the shop decided to play with it and completely borked it up, then re-set it and put it back in the box. Re-shrink wrapping something is trivially easy.
I've tried 3 different windows machines, and it's the same problem. Never used my pc for jailbreaking, I also have a 4s which updated to 5.1 when it came out ithout any problems. The battery was down and unfortunetly i can't take it back, i can only take it to a warranty service, there is no apple store where i live 😟 . And to think i wanted to but an ipad 3..with this kind of problems, no thank you apple
WHY can you not take it back? This is most likely not an Apple problem. This is a problem with someone who decided to do something they should not have to the phone. As I said, there is something drastically wrong with this scenario.
If you can't take it back, try putting it into DFU mode (search here or on Google for instructions) and see if you can restore it that way.
I can assure you they won't take it back and they will tell me to use my warranty. tried dfu mode but it's stuck in recovery i couldn't make it go in that mode, i'll try again...this is really frustrating
It can't be from my pc, if my 4s updated just find, right now i tried using my dad's laptop which didn't even have itunes instaleld on it, same result. The sim that i have inserted has a pin code but this was never a problem before. I couldn't find anyone who updated from 4.2.1 to 5.1 so either no one tried( i doubt it, or there were no problems)
When i activated the phone it was the "long" activation, meaing i had to put in my address and stuff, so i think the phone was indeed new and not resealed
Brand new iphone 3gs update ios 4.2.1 to 5.1 error 37
