My iPad has a couple of tiny dents on the back of it. I dont have applecare for this ipad. Apple says it would be $299 to replace the ipad. Does anyone know if that is true? Can apple fix the dents or can they replace the ipad? What should I do?
iPad (3rd generation) Wi-Fi, iOS 5.1
Yes, that is correct. No, they don't fix dents. They would replace it if the dents were there at time of purchase and if returned within 14 days of purchase. Thereafter, they essentially replace only if the dents were not the result of negligence on your part.
They don't really fix, they replace. If the dents were caused by you, then the 299 is what it is. Put the pad in a folio case and enjoy it. Not worth that kind of $ for a couple of small dings.
The dents were caused by me. I have had the ipad since March 16. I am going to the store next week. I am willing to pay $299 for the replacement since I got the 64GB model. Can they replace it still? I really want them to!
Why don't you just buy one of the many "Back Covers" that are available to protect iPads and look great. The dents apparently are not an issue functionally so it would not appear to be worth hundreds of dollars to exchange your unit. If your unit is over 30 days old and you did not purchase AppleCare then you will be charged for the repair unless it is a warrently item and your unit is 1 yr old max.
They will replace it since it cannot be repaired. However, you are spending a lot of money for nothing if the machine still works properly.
The dents are very small, so they maybe hard to see. If I tell them about the dents if they cant see them, then will I still get a brand new one?
The dents are very small, so they maybe hard to see.
And yet you're prepared to spend $300 just to get a new iPad? What if you walk out the store and immediately accidentally dent or scratch the new one?
For very small dents you can hardly see, I certainly wouldn't bother - but then I don't have money to waste.
I want the iPad to be replaced for $299 will apple replace it?
enjoy your unique dimpled ipad. its cosmetic only, and no one else has one exactly like it. its now, one of a kind, be glad and dont drop it
like like some people have said, they will replace it. however for dents that you can barely see and you're willling to spend $299 for it, but with your demand to get a new/replacement seems a bit more than little dents though...
Ok when apple replaces the ipad, will it be a BRAND new one? and will I get the same 64GB black wi fi model?
"What should I do?"
Ignore the dents, and buy a protective case.
They would replace it with exact same model. Even if u wanted a different color they wouldn't do it. But whether refurbish or brand new you will never know. They're all basically new either way. You really should call and ask them that question or make an appointment with genius bar. We really wouldn't the answer to that one. And like Carl said you should buy a protective case whether you get it replaced or not.
Ok will I still be able to get the replacement even though I got it on March 16. If I go to the store Next Friday, will I still be able to get the replacement for the $299 price?
samfromia wrote:
Ok will I still be able to get the replacement even though I got it on March 16. If I go to the store Next Friday, will I still be able to get the replacement for the $299 price?
Please.
No one here can know what will happen to you when you show up at the store. You will have to call them to confirm your current belief that you give them $300 and an essentially undamaged iPad and they give you an identical but new iPad.
Similarly, no one here can know for sure what they will give you. In general, however, replacement items are not NIB, i.e., you don't get the same packaging that you did the first time, nor do you get the other things that came in the box like chargers, cables, docs, etc. Again, check with the store before you go.
Finally, I don't think this has anything at all to with the 14-day limit which is very much about your ability to return a product for a refund as opposed to replacing a product for whatever reason you're wanting to do that.
How much does it cost for apple to replace a iPad 3rd generation with a couple of tiny dents on the back?
