Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

retina display MBP has extremely slow wifi... why?

Here's the scenario for my wifi issues with my mbp retina display. I have a regular 20Mb/s down Time Warner connection that I've been using for 2 years. My roommates' computers as well as my older 2010 MBP never had slow connectivity issues. The things I'm experiencing on my MBP now are:


- extremely slow speeds where even Google.com fails to load at times, streaming videos buffer every 15 seconds, I can't play diablo 3 anymore because it keeps giving me a time-out message (lol), my instant messenger times out so I have to reconnect.


I tried to diagnose my issue but going to any speedtest shows that my connection has a download speed of 20Mb/s which makes sense and probably has nothing to do with the slow/dc issue.


As of now, the only temporary remedy is to disconnect my wifi and reconnect (every 10-15 minutes), and I'm pretty sure no one would be content with this fix.


Is there any other diagnosis tool that I can use here to see what's going on? Anyone else have this issue?


(I've updated my software to the latest updates).


Thanks.


(... wow even as I submit this post, my connection timed out. Luckily this forum saves my last version of the post so whew)

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jul 2, 2012 9:16 PM

Reply
32 replies

Jul 17, 2012 5:16 PM in response to swl7

I'm also having problems with my WiFi on my new MBP Retina. But for some reason, I've only experienced it slow at home. But my old Macbook Pro 2007's WiFi works fine at home. Same location, etc. I'm experiencing same issues... extremely slow load times, failing to load. I've taken my computer in to the Genius bar, and they've run tests and say it's fine. But the problem still persists.


And the software is up to date as well. Anyone else found out what the problem is?

Jul 17, 2012 9:12 PM in response to Shootist007

Shootist007 wrote:


swl7 wrote:


no, I do not use a bluetooth mouse. Just a regular USB mouse.

Then turn off BlueTooth. I bet the WiFi improves.

My bluetooth is not on. I don't understand your response.

Either way, I'm just waiting to see if Mountain Lion will fix the issue (very low chance that it would).

Aug 6, 2012 10:46 PM in response to Shootist007

>>>> There are many reports of slow or no WiFi on the retina MBPs when the bluetooth is turned on.


Oh yes. And I am one of them... def. one of the worst things about this macbook. I am using the Apple Magic Mouse, Apple Airport Extreme and MBP Retina, whenever I turn on the bluetooth, my WIFI jump on and off sporadicly. Too annoying. I can't download large files without using an FTP program or other Download program (J-downloader etc).


Apple... Fix it or face the concequenses. Heading back to PC!

Aug 21, 2012 7:30 PM in response to swl7

I'm also having the same issue. The applecare folks acted like they've never heard about it (seriously?) and had me do some stupid things like deleting all the other networks out of the list but the one I was using (she actually tried to tell me that the computer would be "confused" by 5 computers in my known network list).


I just took it to the genius bar, and they ran diagnostics on it, and it's working just fine. In their store, using their network, I was getting 12 mbps. At my mom's house (who doesn't pay for the fastest speeds), I was getting 9 mbps. Here at my house, where every other computer (including my 2007 macbook) is getting 20 mbps, I am getting LESS THAN ONE.


My shiny new computer is completely unusable. It has nothing to do with bluetooth. It has something to do with an incompatibility with the new router my husband bought two days ago (Linksys E1200). Before that, I think it was okay. I am going to have him switch back to the old router and see if that solves anything.


But SERIOUSLY, Apple? I'm about to send it back, too. I am VERY disappointed. Oh, and when the wireless radio is going nuts, my battery life suffers tremendously. I am getting nowhere near 7 hours. More like 2. And that's with bluetooth turned off, and the screen dimmed.


Oh, and an addition, I am running Mountain Lion. My computer just arrived last Monday. I've already installed all system updates. I even had them re-install Mountain Lion at the Apple Store. I think my little Betsy is going to have to be replaced. :-(

Sep 7, 2012 6:38 AM in response to swl7

I was also able to fix the problem with slow wireless. It turns out that when I switched from the 2.4GHz spectrum to the 5GHz spectrum, the wireless speeds returned to normal. Not sure why the retina MacBook Pro has a problem with it, because my Windows laptop handles the 2.4Ghz just fine with no slow down sitting in the exact same spot. My router is a Netgear that dual broadcasts both spectrums, so no big deal to switch to the other SSID.

retina display MBP has extremely slow wifi... why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.