itunes 10.6.3 for Win 7 64 bit

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Level 1

1 points

itunes 10.6.3 for Win 7 64 bit

Downloaded itunes 10.6.3 for Windows 7 64-bit. After (re)installing, I still can't open the itunes program. I've tried uninstall/install 3 different times. Same results.

Windows 7

Posted on Jul 3, 2012 2:47 PM

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Answer 1

wiclee

Level 5

6,992 points

Jul 3, 2012 3:56 PM in response to BJRobertson

Restart computer

Refer to following article to remove SC file(s):

Win 7/Vista http://support.apple.com/kb/TS2363

WinXP http://support.apple.com/kb/TS1776

Then proceed to repair your Quicktime:

Win7/Vista - Start > Control Panel / Programs N eatures

WinXP - Start > Control Panel / Add n Remove Programs

Highlight QUICKTIME and click CHANGE then REPAIR.

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Answer 2

Sep 16, 2012 9:25 AM in response to wiclee

Did all that and still nothing, I have:

I installed/uninstalled numerous times for itunes and quicktime.
Deleted the SC files
Ran repair on both itunes and quicktime.
Checked microsoft fixit.
Shut down or restarted multiple times throughout this process.

iTunes still appears to be running the 32bit version even though the installer is called the 64bit version. I only see the process for itunes when attempting to run in safe mode ctrl+shift and the message box pops up. There has only ever been one account on this computer but I make sure to show all processes when looking for itunes.

windows 64 bit home premium.

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