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PowerPoint for Mac (2011) Slide Transition Problems After Installing Mountain Lion

I use PowerPoint 2011 on my MacBook Pro and after installing Mountain Lion yesterday I am having slide transition problems. A lot of my PowerPoint transitions don't work properly (despite Microsoft's assurance that MS Office was ready for Mountain Lion!). The bottom of the slides disappear while many of the 3-D and rotational transitions are happening. Very distracting. I installed the latest MS Office update. If you know of a fix or link to helpful articles, that would be much appreciated. Thanks! –Charlie

MacBook Pro, OS X Mountain Lion

Posted on Aug 2, 2012 10:02 AM

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71 replies

Oct 5, 2012 9:25 PM in response to CharlieHC

I'll stand up to be counted as well, and I have posted on the MS site, too. I upgraded to Mountain Lion last week, and led a full-day training with ppts last Friday. I experienced exactly the same thing that every other post has mentioned, and nothing seems to fix it. It's very distracting, and when you've put hours into creating a visually compelling presentation, only to have the bottom of every slide show a 'ghost' from previous slides...well, it's pretty disappointing. The MS posting site kept discussing possible linkages to Google Chrome use, but that is not the situation in my case--I use Safari. I can't believe that MS and Apple are silent on this one. Too many people use ppt and expect to deliver a high quality presentation for this to be overlooked. What are the recommended actions for reporting this?

Oct 17, 2012 5:49 AM in response to CharlieHC

Same problem. New 15 rMBP (mountain lion). Installed MSO2011. Used PowerPoint for the first time yesterday for a big presentation. Applied basic fade transition. Got slight image fragments from previous slides at the bottom of the screen during almost every slide change. The MS site is very frustrating to read on this subject. Thanks to all of you who have struggled through it. Waiting for fix. Chose "no transition" just to get through my presentation. Sorry for the poor writing (iPhone).

Oct 17, 2012 6:28 AM in response to Joe Brown at GBC

Frustrating not to have any response by Microsoft and/or Apple on this one.

I have stopped using transitions for my talks with PowerPoint. Keynote does NOT have this problem and is an alternative. Lion works fine with PowerPoint - so it is a Mountain Lion - PowerPoint issue. I reported it using the PowerPoint feedback option.... any other ideas?


The microsoft discussion has a bit more activity and is the same topic with many of the same people represented here. Some interesting data there on the issue but no solutions other than not to use transitions.... or use Keynote.... or have slides that do not have graphics/text near the bottom... the link is:


http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macpowerpoint/powerpo int-2011-transitions-on-mountain-lion/41892328-3d27-418b-8679-8604282ac8e6


Steve

Steven Petak MD, JD

Dec 2, 2012 1:18 PM in response to CharlieHC

Add me to the list of people experiencing this.


The weirdest thing for me -- that tells me it isn't a user error - is that it doesn't matter the screen - it always starts flipping out after the third slide using a transition.


If I start the presentation on slide 4 - it starts happening on slide 7. Start it on slide 1 - it happens on 4.


I hate this. No wonder I use Keynote absolutely whenever possible.

Dec 3, 2012 7:49 AM in response to MelindaCogs

Just gave a major talk using PowerPoint produced on my macbook pro (retina) with the problem and ran it on a PC at the conference using LCD projector and no problems on the PC computer screen run through or on the LCD. This is a presentation that does have the problem on my both my macs (imac and macbook pro) running ML and current office for mac 2011 with updates on the screen and on LCD projector.

Bottom line: So - not a problem if you have a problem presentation and run on a PC using current PC version of office.


Steve

Dec 12, 2012 7:50 AM in response to CharlieHC

My company is having this same issue across multiple models of MacBook Pros after recently upgrading to OSX10.8.


This is extremely frustrating and basically makes PPT 2011 useless for us. This definately seems like an Apple bug, not a PPT, since PPT has worked fine for a long time. You have to wonder if Apple's dragging their feet on a fix to encourage people to go to Keynote.

Jan 14, 2013 3:57 PM in response to ptroxler

I tried this fix ptroxler and at first, it seemed to make a difference, but alas.... no. Still there. I'm beyond mad about this. This is occurring on the machine that is five days old. Unacceptable. This is my livelihood. The Apple store is not going to be happy to see me later this week. My slightly older MBP doesn't have the problem (thankfully), otherwise I would probably be fired. My client doesn't care or know that this isn;t my fault. they have never seen it before. I will be returning MBP's until I find one that works properly.

Jan 21, 2013 9:03 AM in response to CharlieHC

I also have the same problem with PowerPoint and OS 10.8.2. The problem has been discussed in detail on the Microsoft Community page here:

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macpowerpoint/powerpo int-2011-transitions-on-mountain-lion/41892328-3d27-418b-8679-8604282ac8e6


So far they are thinking it is a problem with Apple and the NVIDEA graphic cards.


Please help us Apple!

Jan 29, 2013 12:14 AM in response to CharlieHC

Same problem here -- new MBPR running 10.8.2 with NVIDIA GeForce GT 650M 1024 MB. Powerpoint transitions don't look right in the lower quarter of the display, and there seems to be some ghosting in the lower quarter of the slides when simply viewing in presentation mode. (The latter is only visible on slides with a solid dark background.) Doesn't happen on any of my other systems. A colleague of mine is seeing the exact same problem on his system (same config).

Feb 1, 2013 4:01 PM in response to CharlieHC

I doubt this is a hardware specific problem, since the same thing is happening on my early 2008 iMac with a NVIDIA GeForce 8800 GS 512 MB video card.

I don't have a Windows box to test the presentation on, but running the same presentation in Powerpoint 2008 on a Mac running 10.6 resolves the transtition artifacts. However all of the timings, especially the dissolve lengths between slides, are off in PP08, so all my careful work to make sure visuals and soundtrack are in sync is lost.

Bringing it ito Keynote is eay, though some of the visual effects

PowerPoint for Mac (2011) Slide Transition Problems After Installing Mountain Lion

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