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Why does iMessage randomly send as text instead?

Group iMessage with all recipients using the correct settings. Receive at/caller id both set to email address, send as sms set to off. One of the members of the group will randomly have his blue iMessage input box turn green to text message. When this happens, his phone will instead send the message from his @mms.att.net text address to our email inbox. All of us have each others phone/email saved properly in the contact information as well. The group message on his phone looks unaffected minus the change from blue/green between iMessage and text message, but on the other hand the rest of us are getting our inboxes flooded with all of this messages via email. With the group set up through all contacts email addresses, and send as sms set to off by each recipient, the iMessage should ideally never turn green to text at any point. This has been tested with all members on 3G, and even with all of us at home on Wi-Fi as well. The only problems I've been able to find from searching seem to be when people don't have all of their settings correct. I've used one situation from tonight as an example, but it has been known to happen here and there with no explanation. Has anyone else experienced this yet?User uploaded fileUser uploaded fileUser uploaded file

iPhone 4, iOS 5.1.1

Posted on Aug 20, 2012 6:17 PM

Reply
62 replies

Aug 1, 2013 6:56 PM in response to Awnex

Awnex wrote:


For some people, i message them and it sends an imessage with wifi no problem but with others, i just get the error message.

That could be due to a number of things like: they don't have an iPhone, or they have iMessage turned off, or the iMessage servers are down.




Awnex wrote:


In addition, often when i return to cell range i will get duplicate messages from people. That is, the messages received as imessages while out of cell range will come in later as text messages once back in cell range. Not only is this annoying, but it defeats the whole potential cost saving advantages of imessage.

That part doesn't sound right. At my home I have terrible cell service so I usually put my iPhone into Airplane mode and turn on Wi-Fi. I'll get iMessages no problem, and when I return to LTE service I do not get repeats of the iMessages I received over Wi-Fi.


One possibility for you is that your Wi-Fi coverage is spotty, so the sender's message tries to go out as iMessage but fails, so then reverts to SMS (which also fails, or sits in limbo). Once you get into Wi-Fi range, perhaps the original attempt comes through as iMessage, then the re-try comes through as SMS once you get back to cellular service.

Aug 2, 2013 10:18 AM in response to rockmyplimsoul

Funny because I have been having the same problem with one recipient who has an iphone. Last night, I sent her 2 messages that did not imessage deliver but went through as text. Se replied with imessage. Then today, I sent her another which did not get delivered as imessage, but went through as text.


I assumed yesterday she was on the phone and replied when she got off, but today, my only assumption is that her phone was turned off overnight and it turned back on this morning yet.


Thoughts?

Nov 12, 2013 10:22 AM in response to dancbr

I guess a plus to imessaging is that you can imessage from a phone hooked to wifi to other iphone users. I know this bc I have a new phone and it is not serviced but i still get imessages on it from my sister and my husband, the problem is that, although I can recieve text from my husband who is an iphone user I am unable recieve texts from my sister who is an iphone user, but I get her imessages on the other iphone that is not serviced right now. It is ver annoying. She is able to recieve my texts from my new phone but I do not get her responses on my new phone.


Is there a setting that she can change so that she can send me texts?

Nov 12, 2013 10:32 AM in response to mammarun

You need to go to Settings/ Messages/ Send & Receive and check your settings for:


  • You can be reached by iMessage at:
  • (should be your phone number, and optionally add one or more e-mail addresses)


  • Start New Conversations From:
  • (should be your phone number, but could be an e-mail ... but one or the other)


Your contacts should be sending messages to you by how your settings are defined above.

Nov 16, 2013 7:23 AM in response to bonehed

bonehed wrote:


This has been a bug in iOS ever since iMessage was introduced. Despite having "Send as SMS" turned off, my phone will occasionally send texts (confirmed by viewing texting usage on AT&T). It is a problem with individual recipients for sure (I have not encountered it with group message, but I'm sure it still happens).


I have even observed a message change from blue to green AFTER sending. Being well aware of this issue, I am always very careful to ensure that the Send button is blue before sending (I generally make sure it's blue for a few seconds before clicking). One time, I sent an iMessage, went to Messages, and confirmed that it was "Delivered" as an iMessage. Later, I checked again and it had changed to green (text).


Annoying problem for sure!


I think this exact same thing happened to me the other day.


Our iPhones have iMessage ON, Send SMS OFF, etc. I was sending several travel progess updates throughout the day of a long multi-leg trip. I did not see anything as far as can't send imessage, send as txt instead. And, even though we use iMessage infrequently, we know blue = free and green = $$$.


I'm checking the VZW app today, to check on our data & minutes usage (as we've used our phones well above avg in the past month) and come to find out we texted each other?! I check iMessage and one of the bubbles among the blue ones is green? Which I admit didn't register with me the other day. I only had the app open a few secs at a time and went on with whatever goes on when you travel.


The only thing I can think of is that, as the plane was taxiing and I took the phone off airplane mode, that iMessage defaulted to send it as a text because the phone hadn't established a data link yet.

Jan 19, 2014 3:41 AM in response to XMasta19

Hey, ok I can't find the original guy's post in here which TOTALLY WORKED FOR ME SO, I'm going to tell u what I did.


First: settings, messages, turn off iMessages.


Next: settings, general, reset, then reset network settings


Enter ur passcode and the restart will commence. (YOU WILL NOT LOSE ANY DATA WHATSOEVER, except u will sometimes have to re-enter ur password for ur wifi... Not a big deal. I still had all my open apple chats avail when I got back on!!!


Now make sure ur wifi is working first, (as I said may need to re-enter ur password) once wifi is back,


Last: settings, messages, turn iMessages ON. It should deactivate it and voila...


It worked for me!!!!! So great flu for this forum! Hope it helps u guys...

Jan 19, 2014 3:48 AM in response to ronfromtoronto

Hey, when I send 'iMessages' to friends who don't have an iPhone or have 'iMessages' turned off, it usually just sends a regular text... It just takes a bit longer to get them is all. It tries I think a few times to send via wifi, and when it is unable to retrieve the signal then sends a mobile signal instead. Not sure why else that cud be happening. Sorry!

Jan 19, 2014 4:17 PM in response to Tamara1982

I experience the following issues with messages


1) when messaging my friends who have iPhones and have exchanged iMessages before ( blue colour in ios7 ) if I send them a picture it will send it as an mms. I'm sure my carrier loves Charging me a 1.50 per mms

Workaround: send to an Apple ID that is an email address and use an iPad . If using an iPhone temporarily turn off cellular data


2) messes not being delivered or received even though the phone says delivered


3) messages aren't received on other devices or messages are delayed


4) messages fail to send. Sometimes this is due to poor coverage or bad signal.


5) messages are sent as an mms to an email address and actually arrive as an email


In general the messages app needs more options available in the settings.

Dec 7, 2014 8:48 AM in response to ronfromtoronto

Somebody finally responding to the original post. At least we have a method for resetting now.


But Apple truly have a bug here. If I have "Send as SMS" turned off, it should never send an SMS. It should display an error if it can't send an iMessage.


That is pretty key for anyone who has a cell plan and álà carte messaging or who does not want to accidentally send a (very expensive) international SMS. We want to _never_ send an SMS, and we were all hoping that turning off "Send as SMS" meant exactly that. But apparently it really means "don't use SMS as the primary method of sending texts, but sometimes just to annoy people send an SMS, and then stick with SMS after that until the user resets their network settings." Not what the customer expected.

Why does iMessage randomly send as text instead?

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