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Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade

MacBook Pro early 2011 15"


After I updated my Mac last night, the trackpad randomly stops working for no reason. Clicking the trackpad a few times seems to wake it up after a few sec. But it's really annoying when you try to work on the computer..

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.2)

Posted on Sep 20, 2012 5:42 AM

Reply
135 replies

Sep 22, 2012 2:03 PM in response to Chris Stephens1

Hi,


I have the same issue as you do. Keyboard and trackpad seems to go into sleep after some inactivity and takes a few seconds to "wake up" again.


I am using a Logitech wireless mouse using a nano-receiver. This mouse doesn't have the problem.


The problem seems to go away when I cleaned out the content of:


/Library/LaunchAgents/*

/Library/LaunchDemons/*

/Library/StartupItems/*


Actually I copied them and cleaned them afterwards. I havn't taken the time yet to put things back one by one, but here is my content for anyone to try to cross reference to see what might be offending agent/daemon:


bash-3.2# ls -lR /Library/Launch*.old /Library/StartupItems.old

/Library/LaunchAgents.old:

total 24

-rw-r--r-- 1 root wheel 697 May 25 02:31 com.Logitech.Control Center.Daemon.plist

-rw-r--r-- 1 root wheel 788 Jul 27 12:51 com.google.keystone.agent.plist

-rwxr-xr-x 1 root wheel 395 Oct 14 2010 com.hp.devicemonitor.plist



/Library/LaunchDaemons.old:

total 32

-rw------- 1 root wheel 605 Aug 31 2011 com.dymo.pnpd.plist

-rw-r--r-- 1 root wheel 814 Jul 27 12:51 com.google.keystone.daemon.plist

-rw-r--r-- 1 root wheel 568 Mar 10 2011 com.microsoft.office.licensing.helper.plist

-rw-r--r-- 1 root admin 374 Feb 3 2012 com.telldus.service.plist



/Library/StartupItems.old:

total 0

drwxr-xr-x 5 root wheel 170 Jan 10 2012 ChmodBPF



/Library/StartupItems.old/ChmodBPF:

total 24

-rwxr-xr-x 1 root wheel 959 Jan 10 2012 ChmodBPF

-rwxr-xr-x 1 root wheel 2551 Jan 10 2012 README.macosx

-rwxr-xr-x 1 root wheel 84 Jan 10 2012 StartupParameters.plist


I my self suspect the Logitech driver as it has todo with USB.

Sep 22, 2012 7:12 PM in response to Chris Stephens1

I have been experiencing the same issue as well since upgrading to 10.8.2 on my MacBook Pro w/ RD and after removing "com.google.keystone.deamon.plist" the issue was fixed for me. Prior to removal, I was receiving the following messages in the console:


9/22/12 9:41:20.000 PM kernel[0]: USBF:259.311AppleUSBEHCI[0xffffff803d09b000]::Found a transaction which hasn't moved in 5 seconds on bus 0x1a, timing out! (Addr: 2, EP: 0)



9/22/12 9:48:10.000 PM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying


9/22/12 9:49:42.000 PM kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized


Strangely enough, the 0x1a USB bus is the one for the built-in FaceTime HD camera... In any case, removal of the LaunchDaemon listed above seems to do the trick!

Sep 23, 2012 8:23 PM in response to danibjor

I have been experiencing similar issues (trackpad freezing and a slow/unresponsive computer) since upgrading to 10.8.2.


After a call to Apple Care - my issues appeared to be serveral "permissions" issues - several got messed up during the EFI update.


Working like a charm once more 🙂

Sep 24, 2012 4:25 AM in response to Gozem

I tried clearing out those 3 folders mentioned, seems to work for me.

Gozem wrote:


...


/Library/LaunchAgents.old:

-rw-r--r-- 1 root wheel 788 Jul 27 12:51 com.google.keystone.agent.plist


/Library/LaunchDaemons.old:

-rw-r--r-- 1 root wheel 814 Jul 27 12:51 com.google.keystone.daemon.plist

-rw-r--r-- 1 root wheel 568 Mar 10 2011 com.microsoft.office.licensing.helper.plist

-rw-r--r-- 1 root admin 374 Feb 3 2012 com.telldus.service.plist



We have those files in common, if that might help anyone else.. Suspect one of those cause the problems then.



EDIT:

george.e.gonzalez wrote:


I have been experiencing the same issue as well since upgrading to 10.8.2 on my MacBook Pro w/ RD and after removing "com.google.keystone.deamon.plist" the issue was fixedfor me.



That confirms it! The google-stuff is the one causing problems.


Message was edited by: danibjor

Sep 24, 2012 11:44 AM in response to danibjor

Actually, in my case I need to remove:


-rw-r--r-- 1 root admin 374 Feb 3 2012 com.telldus.service.plist


Telldus is a RF-transmitter unit operating on USB. For remote controlling power switches and such.


I haven't tried to put back the google stuff either. I have a newer MacBook at work and are using Chrome and other Google stuff on it as well. It didn't have those google keystone stuff on it, so I guess I don't need it. It might have been installed with google notifier (mail and calendar). Those services are replaced by OSX Notifications today anyway.


So in all:

I removed com.google.keystone* and com.telldus.* from /Library/Launch*/


Solved my problem.

Sep 25, 2012 8:49 AM in response to danibjor

I was having the same problem. I have a MBP late 2011 and right after the update to 10.8.2 my audio stopped to work. I changed some configurations on audio settings, reset and after that my trackpad stopped. The mouse stopped to work and clicked by itself, pratically a nightmare.


I opened the "disk utility" > "First Aid" > verify disk and everything was ok. After "Verify disk permissions" > "Repair disk permissions"


Apparently, now it is working properlly - hopefully forever.


I hope it helps you guys.


Thanks

Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade

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